Senior Strategist, Constituent Data Integrations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟠 Senior

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Best Friends Animal Society

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1984

🤝 Non-profit

🤲 Charity

🌍 Social Impact

Non-profit • Charity • Social Impact

Best Friends Animal Society is a non-profit organization dedicated to reducing the number of homeless pets and promoting no-kill animal shelters throughout the United States. The organization operates the nation's largest sanctuary for homeless animals, providing adoption, spay/neuter, and educational programs to support animals in need. Best Friends Animal Society strives to reach a no-kill goal by 2025, emphasizing community involvement, animal advocacy, and fostering to prevent the unnecessary euthanization of pets. The society's work is supported by donations, volunteers, and partnerships, aiming to save them all and provide a safe haven for abandoned and injured animals.

📋 Description

• Lead technical design, documentation, and delivery of integration architecture across the CRM, HubSpot, and connected platform ecosystem • Support and implement integrations across Workday, HubSpot, ShelterLuv, FundraiseUp, Snowflake, Airtable, Digital Cheetah, Maestro, Checkfront, Cvent, ControlShift, Cloud4Wi, Outlook, and future platforms • Design data mapping, synchronization logic, APIs, and error handling while considering downstream impacts • Translate business requirements into technical specifications and ensure implementations are built as specified and documented • Maintain current-state integration inventory and future-state architecture documentation • Contribute to CRM modernization by defining integration requirements, documenting current-state architecture, and designing future-state integration patterns • Design identity resolution and system-of-record rules for the future-state platform • Evaluate CRM vendors for data model fit, integration/API capability, and migration technical risk • Support technical review and sign-off at migration phase gates • Own technical resolution for CRM migration and modernization work after business direction is set • Identify, prioritize, and scope AI use cases within the integration ecosystem • Support delivery of AI-powered tools and workflows, including LLM applications, retrieval systems, and automation pipelines • Contribute to build-versus-buy, vendor selection, model evaluation, cost/benefit, and responsible AI frameworks • Evaluate emerging technologies and deploy AI-powered solutions where appropriate • Contribute technical expertise to the Constituent Systems Governance Committee and flag governance implications of design choices

🎯 Requirements

• 5+ years of experience in a technical role working with CRM or business systems • Ability to translate business needs into clear technical requirements and explain technical tradeoffs to non-technical stakeholders • Strong written and verbal communication skills • Hands-on experience with REST APIs, data mapping, and sync logic • Working knowledge of at least one major CRM platform: HubSpot, Blackbaud CRM or Raiser's Edge, Salesforce, or comparable • Comfort working with SQL and data models • Experience creating documentation for technical and business audiences, including data flow diagrams, integration inventories, and requirements documents • Experience partnering with system owners, IT teams, and outside vendors on implementation • Sound judgment regarding AI or automation and awareness of data privacy and security considerations • Bachelor's degree or equivalent practical experience • U.S. employment authorization that does not now and/or will not in the future require visa sponsorship • Preferred: CRM or enterprise system migration, implementation, or vendor evaluation experience • Preferred: Blackbaud CRM and BrightVine Data Link experience • Preferred: HubSpot integrations, including bidirectional sync with a CRM of record • Preferred: Snowflake or another cloud data warehouse and Tableau or Sigma • Preferred: Boomi, MuleSoft, Workato, Make, Zapier, or n8n • Preferred: LLM APIs, retrieval systems, or automation pipelines • Preferred: Fundraising, donor, or constituent engagement process knowledge, ideally in nonprofit or animal welfare setting

🏖️ Benefits

• Great benefits • Equal opportunity employment

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