Negotiations Escalations, Legal Specialist

Job not on LinkedIn

🔥 14 minutes ago

🇺🇸 United States – Remote

💵 $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

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Beyond Finance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

💳 Fintech

👥 B2C

💰 $110M Debt Financing on 2021-02

Finance • Fintech • B2C

Beyond Finance is a financial services company that offers debt consolidation and management solutions to help individuals move beyond debt. They provide personalized options to reduce fees and interest, and aim to cut monthly payments for enrolled debts by 40% or more. Beyond Finance assists clients through a structured program designed to eliminate debt typically within 24 to 48 months, utilizing an easy-to-use mobile app for program management. Despite the potential impacts on credit scores, their services have positively impacted over 700,000 clients, offering consolidation loans ranging from $1,000 to $100,000. They also focus on customer satisfaction, receiving high ratings on platforms such as Trustpilot.

📋 Description

• Establish and maintain strong relationships with attorneys and paralegals at Law Firms to effectively negotiate delinquent accounts on behalf of clients to cease further legal action. • Manage a portfolio of accounts simultaneously — including escalated portfolios with active lawsuits or imminent legal action • Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies. • Secure favorable terms including reduced balances, extended payment timelines, or lump-sum discounts. • Demonstrate excellent time management and multitasking skills to efficiently manage account queues. • Handle approximately 25-35 outbound/inbound calls daily (minimum of 4 hours a day of on the phone time) • Review legal documents (such as summons, complaints, and settlement demands) to determine legal status and to confirm settlement status. • Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs. • Participate in additional duties and special projects as required. • Consistently meet or exceed monthly settlement and compliance goals.

🎯 Requirements

• Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience is preferred. • Exceptional communication skills, including listening, verbal, and written abilities. • Proven success working in a metrics-driven, KPI focused environment is preferred. • Ability to thrive in a fast-paced environment. • Strong commitment to teamwork, collaboration, and fostering an inclusive environment. • A deep passion for assisting others, with a client-focused approach. • Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.

🏖️ Benefits

• Considerable employer contributions for health, dental, and vision programs • Generous PTO, paid holidays, and paid parental leave • 401(k) matching program • Merit advancement opportunities • Career development & training