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Senior Professional Liability Claims Representative

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biBerk Business Insurance

51 - 200 employees

🤝 B2B

đź’¸ Finance

B2B • Finance

biBerk Business Insurance is a digital-first insurance provider focused on small business insurance, offering policies such as workers' compensation, professional liability (E&O), general liability, business owners policies (BOP), commercial auto, umbrella, and cyber coverage. Part of the Berkshire Hathaway Insurance Group and backed by A++ rated carriers, biBerk lets small businesses get online quotes, purchase policies, manage claims and documents, and access resources to simplify insurance. The company serves a wide range of small business industries (e. g. , restaurants, retail, contractors, IT, healthcare) and emphasizes instant coverage, cost savings, and direct-to-business underwriting.

đź“‹ Description

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages • Recognize exposures and ensure reserves are adequate and timely • Evaluate coverage issues and identify risk transfer opportunities • Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel • Strong negotiation skills • Effective communication both internally and externally • Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority • Actively participate in mediations as needed, within limit of settlement authority • Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit • Appropriately document claim files in accordance with established guidelines • Maintain adjuster licenses, as required. • This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings.

🎯 Requirements

• BA/BS degree required • Active home state adjuster license required • AIC, SCLA, CPCU or other industry designation a plus • Juris Doctorate preferred • 3+ years of experience handling professional liability claims preferred • Prior experience handling litigated claims • Ability to work in a fast paced environment • Strong analytical, organizational and time management skills • Excellent written and verbal communication skills • Ability to work independently and meet assigned deadlines • Promptly respond to inquiries with a sense of urgency • Ability to work in a collaborative and cooperative virtual office environment • Ability to multi-task and effectively prioritize tasks with frequent interruptions • Ability to follow instructions and established procedures • Proficiency with MS Word, Excel and internet applications • Highly attentive to details • Able to work under pressure and execute good judgment in sensitive situations • Strong interpersonal skills.

🏖️ Benefits

• Medical (PPO/HDHP), vision, disability, and life insurance. • Enhanced dental plan with orthodontia coverage in addition to a standard plan. • Generous PTO plan for all benefit-time eligible employees. • Paid company holidays and 4 floating holidays. • Paid parental leave. • Employee Retirement Savings Plan/401(k) with company match and immediate vesting. • Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. • Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. • Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. • Voluntary benefits that include accident, critical illness, and hospital indemnity. • Employee discount and rewards program on travel, tickets, electronics, home, and more.

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