Marketing, AI Ops Manager

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BigID

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🔒 Cybersecurity

📋 Compliance

☁️ SaaS

💰 Venture Round on 2022-10

Cybersecurity • Compliance • SaaS

BigID is a comprehensive data intelligence platform designed to enhance data security, compliance, privacy, and governance for organizations. It offers a variety of tools and solutions such as Data Security Posture Management, Data Privacy Management, and AI Governance, helping businesses manage and protect their data more effectively. BigID provides advanced data discovery and classification, allowing users to gain visibility and control over sensitive data across cloud, on-prem, and hybrid environments. With features like automatic data labelling and insider risk management, it aids in reducing data risk and achieving regulatory compliance. The platform harnesses AI and machine learning to offer scalable, cloud-native solutions that integrate seamlessly into existing tech ecosystems, making it a valuable tool for businesses looking to optimize data lifecycle management and privacy operations.

📋 Description

• Design and deploy AI-powered workflows and agents to automate repetitive marketing ops tasks • Build and maintain process automations across the martech stack • Identify automation opportunities across campaign operations, lead processing, and data quality • Stay current on emerging AI tooling (MCP integrations, LLM-powered ops, etc.) and bring relevant innovations in-house • Coordinate lead enrichment and normalization pipelines • QA landing pages, campaign sequencing, form routing, and nurture workflows end to end • Own conversion tracking infrastructure and attribution modeling • Ensure data integrity across campaign inputs and outputs • HubSpot: campaign configuration, lifecycle stages, reporting, and workflow management • Chilipiper: meeting routing logic, form concierge setup, and inbound lead handling • Navattic: interactive demo management and performance tracking • Warmly: intent signal monitoring and site visitor enrichment • GTM / GA4: tag management, event tracking, and conversion configuration • Own and enforce data hygiene standards across marketing systems • Build processes to catch and remediate dirty data before it reaches pipeline

🎯 Requirements

• 3 to 6 years in marketing operations, rev ops, or a closely adjacent function • Hands-on HubSpot administration experience (not just reporting access) • Strong working knowledge of GTM and GA4, including custom event configuration • Demonstrated ability to build and maintain automated workflows without engineering support • Comfortable working with APIs, webhooks, and lightweight scripting (Python, JS, or similar) • Sharp instincts around data quality, attribution, and funnel analytics • High tolerance for ambiguity and a bias toward building over process-documenting • Experience building AI agents or LLM-powered workflows in a marketing or ops context (strong plus) • Familiarity with MCP (Model Context Protocol) integrations (strong plus) • Prior experience with Chilipiper, Navattic, Warmly, or comparable tools (strong plus) • Background in a B2B SaaS environment, ideally in security or data (strong plus)

🏖️ Benefits

• 💻 Remote-first with a global community • 🏆 Global Culture Corner • 🏝️ Flexible PTO + Quarterly Volunteer Days • 💸 Equity participation • 🏥 100% employer-covered medical, dental, and vision • 🐶 Pet insurance and legal assistance • 📚 Learning & Development opportunities • 💰 Fidelity 401(k) with employer sponsorship • 🍼 Paid Parental Leave