Director, Business Analysis

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $132.8k - $196.5k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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BillGO

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

BillGO is a payments technology company that simplifies and accelerates bill payments for businesses by digitizing paper checks and enabling same-day, secure payments through a single self-service portal called BillGO Exchange. The platform streamlines reconciliation, reduces fraud and bounced checks with guaranteed funding, and improves cash flow and operational efficiency for small businesses and enterprise billers, as well as financial institutions.

📋 Description

• Drive analysis on end-to-end acquisition funnel performance from impressions through activation • Identify high-value customer segments and optimize audience targeting, segmentation, and channel mix • Build models and analyses for customer acquisition cost, lifetime value, and payback periods • Support forecasting and scenario planning for acquisition growth • Analyze the end-to-end customer lifecycle from onboarding through retention • Identify drivers of activation, adoption, and attrition • Identify high-value and at-risk customer segments and recommend targeted actions • Conduct cohort and longitudinal analyses to understand customer trends • Deliver insights to improve retention, utilization, and frequency of use • Partner with product and customer teams to identify user-experience friction points and opportunities • Develop and maintain customer segmentation frameworks • Partner with marketing and product teams to design and measure A/B tests and experiments • Create and maintain dashboards and reporting frameworks across the acquisition and customer-management value chain • Translate complex data into clear, actionable stakeholder insights • Influence stakeholders and drive clarity on strategies, priorities, and trade-offs • Build and mentor analysts as the function scales

🎯 Requirements

• Bachelor’s degree in Business or quantitative field (Economics, Finance, Math, Physical Sciences, Statistics, Engineering, etc.) • 5+ years of experience in quantitative analytics • 2+ years of experience in people management • Demonstrated ability to problem solve and make decisions based on analysis • Proven track record of creating and delivering business strategies that enable growth and profitability • Strong proficiency with data analysis tools and experience working with large datasets • Experience with cohort analysis and customer segmentation, preferably across the lifecycle from acquisition through retention • Ability to leverage AI tools (e.g., Claude, ChatGPT) as a force multiplier to improve speed, quality, and impact of work • Action-oriented and results-focused approach to decision-making and problem solving • Demonstrated ability to communicate effectively across levels and groups to drive alignment • Strong experience working cross-functionally with marketing, data, product, risk, and engineering teams • Preferred: Experience in fintech, payments, banking, or lending