Billing Specialist

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blackbird Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Blackbird Health is a mental health practice dedicated to assisting kids and young adults with social, developmental, and school-related challenges. For nearly a decade, Blackbird Health has been eliminating the trial and error from diagnosis and treatment to achieve faster and more effective outcomes. It offers a virtual-first model with optional in-person care, providing quick service through personalized assessments, diagnoses, and treatments. The practice specializes in addressing issues such as anxiety, depression, ADHD, autism, and more, utilizing a comprehensive range of therapies and support systems.

📋 Description

• Manage insurance Accounts Receivable (A/R) under the direction of the Senior Manager of RCM • Serve as a key point of contact for patients and families navigating billing or insurance questions • Resolve insurance claim denials and work with insurance providers, payers, and third parties to ensure timely and accurate reimbursement • Investigate claim denials via insurance portals to resubmit clean claims or draft formal appeals • Contact patients and families via phone, email, and patient engagement platforms to update insurance or payment details, set up payment plans, and answer billing inquiries • Process credit card payments and insurance and patient refunds • Ensure patient responsibility is accurately reflected on invoices • Partner with clinicians and internal teams to resolve billing issues related to patient payments or insurance coverage

🎯 Requirements

• Outstanding communication skills with a strong focus on customer service and patient advocacy • A collaborative mindset with a desire to work in a supportive, collegial, and cooperative environment • Resourceful and proactive with strong initiative, problem-solving skills, and good judgment • Open to professional feedback with the flexibility to adapt in a dynamic, growing organization • High integrity and dedication to maintaining confidentiality in accordance with HIPAA guidelines • 2–4 years of healthcare billing experience working with insurance companies and EHR/PM systems (e.g., AthenaHealth, Epic, eClinicalWorks) • 1–3 years of experience in a customer service setting • In-depth knowledge of medical billing procedures, CPT/ICD-10 coding, and insurance terminology • Demonstrated ability to maintain strict HIPAA compliance and patient confidentiality

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage available on day 1 of employment • 401(k) with company match • Employer-paid life insurance coverage • Generous paid time off (PTO) • Excellent administrative support and opportunities for long-term career growth • Supportive work culture made up of intelligent, humble, compassionate, and hardworking colleagues