Part Time Call Center Agent

Job not on LinkedIn

🕒 July 30

🏄 California – Remote

🏄 California – Remote

💵 $11 - $12 / hour

⏱ Part Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blazeo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Blazeo is a conversational lead-conversion and automation platform (formerly ApexChat) that combines AI-powered chat and voice agents with U. S. -based live call center support to capture, qualify, and convert website visitors. Its SmartHub centralizes lead management, appointment scheduling, retainer signing, communications across web/Facebook/SMS/phone, and reporting/automations to streamline follow-ups and boost conversions. Blazeo serves service-oriented businesses (law firms, home services, medical services, college admissions, real estate, marketing agencies) and emphasizes combining generative AI with human agents for scale and quality.

📋 Description

• Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards. • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines. • Compliance Assurance: Ensure adherence to regulatory standards and company policies. • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals. • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries. • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers. • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions. • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively. • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

🎯 Requirements

• Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department. • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED) • Versatility: Ability to multitask and thrive in a fast-paced environment. • Communication Skills: Excellent verbal and written communication in English and Spanish. • Adaptability: Quick learner with the capability to adapt to changing procedures and software. • Problem-Solving Skills: Strong analytical and problem-solving abilities. • Residency: Must reside in the United States.

🏖️ Benefits

• Wages: Starting at $12/hr base, with performance-based incentives and bonuses. • Training: $11/hr during the 2-week training period. • Shift Differentials: Additional pay for evening, night, and weekend shifts. • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts. • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics. • Additional Incentives: Including customer satisfaction and attendance bonuses.