Field Service Engineer – Apprentice

🕒 July 3

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $66k - $68k / year

⏰ Full Time

⚪️ Entry-level

🔧 Field Service Engineer

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Block Imaging

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

⚕️ Healthcare Insurance

Healthcare Insurance

Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

📋 Description

• Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations. • Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards. • Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills. • Document service work accurately and help train end users on proper equipment operation and maintenance. • Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities. • Represent the company professionally on-site, maintaining strong customer relationships. • Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods. • Driving and vehicle operation are essential functions of this role.

🎯 Requirements

• Strong mechanical skills with the ability to troubleshoot issues using critical thinking and initiative. • Able to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail. • Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members. • Works well with others, builds positive relationships, and maintains a respectful, customer-focused approach. • Competent with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management. • Follows all safety procedures and regulatory requirements, including maintaining a valid driver’s license and meeting all driving-related compliance standards. • Equivalent military training or experience in a technical specialty may also be considered. • Minimum of one year of hands-on mechanical and/or electrical experience. • Demonstrated mechanical aptitude through a combination of work experience and/or relevant training. • Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.

🏖️ Benefits

• Health, Vision, Dental & More : We provide competitive insurance options, including medical, dental, and vision coverage. • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses • Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community. • Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals. • 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training. • Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members. • Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. • Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team. • Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.