Field Service Engineer – Cath Lab

🕒 July 24

🏄 California, Hawaii, +1 more states – Remote

infoinfo

💵 $80k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of Block Imaging

Block Imaging

201 - 500 employees

Founded 2023

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

📋 Description

• Delivering high-quality technical service and support to medical imaging customers. • Install, inspect, test, troubleshoot, and maintain medical imaging equipment (Cath Lab - GE, Siemens and Philips) to ensure optimal performance and compliance with operational and safety standards. • Diagnose and resolve technical issues while adhering to OEM specifications, industry regulations, and company quality requirements. • Represent the company professionally during on-site visits and communicate customer feedback to internal teams. • Document new processes and provide training to end users, while supporting additional duties as needed. • Ensure updates, calibrations or repairs are completed properly by running tests or diagnostics. • Driving and vehicle operation as essential functions of this role.

🎯 Requirements

• 3-7 years’ experience in medical imaging engineering or equivalent. • Ideal candidate will be experienced with servicing Cath Labs; GE and Siemens brand experience required, Philips experience is a plus! • Bachelor’s degree in engineering or equivalent. • Proficiency with computers and related tools, including Microsoft Office, diagnostic software, hardware troubleshooting, and database entry/management. • Strong organizational and time-management skills, with the ability to prioritize tasks, manage deadlines, and handle multiple projects at once. • Mechanical aptitude and strong problem-solving skills, using critical thinking, initiative, and diagnostic ability. • Excellent communication and relationship-building, including clear verbal/written communication and positive interactions with customers, vendors, and team members. • Flexibility, professionalism, and mature decision-making when resolving issues in fast-paced or challenging situations. • High attention to detail with reliable follow-through, ensuring accurate documentation, safe work practices, and quality results.

🏖️ Benefits

• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses • Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community. • Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals. • 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training. • Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members. • Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. • Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team. • Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.

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