Recurring Giving Conversion Specialist

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Bloomerang

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤝 Non-profit

☁️ SaaS

🤲 Charity

💰 $33M Debt Financing on 2021-02

Non-profit • SaaS • Charity

Bloomerang is a community-focused nonprofit donor management software designed to deliver a better giving experience and help organizations thrive. It offers a comprehensive platform tailored for nonprofits, including features such as donor database management, marketing and engagement tools, reporting and analytics solutions, and volunteer and membership management systems. Bloomerang aims to enhance donor retention and increase fundraising efficacy by equipping nonprofits with the tools they need to nurture relationships and drive donations. Trusted by over 23,000 organizations, Bloomerang helps nonprofits raise more funds and create lasting change through streamlined operations and an intuitive user experience.

📋 Description

• Coordinate with internal and external teams to handle payment migration processes. • Communicate payment migration-related information clearly and concisely across the organization as necessary. • Oversee data transformation and migration processes, ensuring accuracy, data integrity, and compliance with internal and external requirements. • Become an expert in migrating data to and within the Bloomerang platform. • Translate complex technical information and processes into clear and concise documentation tailored to a variety of audiences. • Establish and develop relationships with external payment processors and internal Bloomerang teams; implement best practices and process optimizations. • Identify technical and procedural bottlenecks, support escalation management, and drive accountability across stakeholders.

🎯 Requirements

• Ability to document, communicate, and maintain payment policies and procedures. • A knack for working with customers, team members, and vendors to ensure top payment experiences. • Strong written and verbal communication skills across technical and non-technical audiences. • A thoughtful, patient, and friendly communication style, and enjoy teaching/educating others through scalable content and documentation. • An independent self-starter mentality, and ability to effectively manage your schedule to optimize productivity. • Eagerness to learn new skills such as SQL, advanced Excel, and new technologies as we add them to our processes. • Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

🏖️ Benefits

• Health + Wellness: You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. • Time Off: You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more! • 401k: You'll receive a 401k match to help invest in your future. • Equipment: Everything you need to be successful, shipped right to your door. You got this. We got you.