Field Service Engineer

🕒 May 30

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Blue Bird Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1927

🚗 Transport

🔧 Hardware

💰 $80M Grant - Blue Bird Corporation on 2024-07

Transport • Hardware

Blue Bird Corporation is a U. S. -based manufacturer and technology leader of school buses since 1927, designing, engineering and producing purpose-built buses across electric, propane, gasoline and diesel powertrains. The company focuses on safety, reliability and sustainability, supplying school districts and dealers with vehicles, parts, service and fleet solutions while promoting low- and zero-emission transportation and community programs through its foundation.

📋 Description

• Reporting to the Field Service Engineering Supervisor this role is responsible for providing support to the FSR by providing solutions to issues that are above & beyond the FSRs technical abilities. • The Field Service Engineer will launch, manage & complete PLM design & release projects that resolves field service failures and drives product improvement change in current and future builds. • Build strong, trusting relationships with the Field Service Representative team • Troubleshoot and resolve difficult technical problems; ensure compliance to all appropriate level of specifications • Stay abreast of new products & features in order to advise the Technical Publications & Training Content teams of required technical publication & training updates • Assist other Field Service Engineers when needed

🎯 Requirements

• Bachelor’s Degree in automotive-related programs such as Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management (preferred but not required) • 5+ years of automotive manufacturer (OEM) engineering level technical service support • 8+ years school bus or 10+ years medium duty truck experience • Engineering level chassis, body, electrical and/or powertrain technical knowledge • Experience in CAN communication and/or J1939 protocol • Proficient with common medium/heavy duty tooling such as Allison Doc, Cummins InSite, Bendix A-com, IDS, Etc. • Fluent with advanced level tooling such as PICO scope and Familiarity with commercial CAN analysis platforms such as PEAK or Vector • Experienced in Root Cause Analysis processes & program • Commercial Class B driver’s license • Proficient in Microsoft Office Suite.

🏖️ Benefits

• Continued Professional Development Benefits including medical, dental and eye insurance • 14 paid holidays • Vacation time • 401k with match