Adobe Workfront Administrator

🕒 April 29

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛍️ eCommerce

🏢 Enterprise

eCommerce • Digital Marketing • Enterprise

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Administer and configure Adobe Workfront, including: Projects, tasks, templates, Custom forms, fields, statuses, Layouts and approval workflows • Manage and triage incoming support requests: Monitor support queues, Prioritize and resolve tickets within SLAs, Provide first-line support to users • Maintain and manage: User access, roles, teams, and permissions, Governance and platform standards • Perform routine platform maintenance: Health checks, Release readiness support • Collaborate with stakeholders to: Gather requirements, Implement minor enhancements and configuration updates

🎯 Requirements

• Hands-on experience with Adobe Workfront administration or support • Strong understanding of: Projects, tasks, portfolios, programs, Templates, and custom forms • Experience working in a ticket-based support environment • Strong troubleshooting and analytical skills • Ability to communicate effectively with both technical and non-technical users • Strong organizational and documentation skills

🏖️ Benefits

• Medical insurance • Dental and vision insurance • Life insurance • Disability • Paid time off • 401(k)