Digital Intelligence & Personalization Architect, DIPA FE

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🏄 California – Remote

🏄 California – Remote

💵 $135k - $185k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛍️ eCommerce

🏢 Enterprise

eCommerce • Digital Marketing • Enterprise

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Serve as a recognized authority in Adobe Experience Platform and integrated Adobe solutions following industry best practices and standards. • Act as a subject matter expert on Adobe Experience Platform, Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, and AEP RTCDP. • Gather and understand client business objectives, technical requirements, and key performance indicators. • Align technical recommendations with customer goals, business objectives, and implementation feasibility. • Translate business use cases into scalable solution designs while balancing campaign flexibility, reporting requirements, integration dependencies, and platform guardrails. • Document actionable recommendations to mitigate implementation risks and improve platform adoption. • Assess client technical environments and identify implementation gaps relative to business objectives. • Recommend and design best-practice solutions based on findings and platform capabilities. • Analyze complex technical issues, evaluate solution options, and facilitate customer discussions around recommended approaches. • Provide guidance on integration technologies and patterns, including REST APIs, webhooks, and interoperability across Adobe and non-Adobe systems. • Support solution troubleshooting and best-practice implementation across Adobe Analytics, CJA, Adobe Target, and AEP RTCDP. • Interact regularly with clients, including marketers, analysts, developers, and executive stakeholders. • Manage multiple client engagements simultaneously while ensuring timely delivery and high-quality service. • Establish credibility and trust with clients and partners through strong communication and facilitation skills. • Provide strategic and technical guidance to support customer success initiatives. • Maintain accurate project records, workload estimates, and time tracking documentation. • Create client-facing documentation, presentations, and recommendations using Microsoft Office and AI-enabled tools. • Leverage AI technologies to improve workflow efficiency, research platform capabilities, and accelerate delivery. • Continuously expand Adobe platform expertise through training, certification, and self-study.

🎯 Requirements

• Deep technical knowledge of Adobe Experience Platform and Adobe Experience Cloud solutions. • 5+ years of direct client consulting experience. • 3+ years of hands-on experience with at least three of the following: Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, Adobe Experience Platform RTCDP • Experience with REST APIs, webhooks, and enterprise integration patterns. • Proficiency in API integrations, tag management, data modeling, and solution architecture. • Experience translating business requirements into architecture, design, and development activities. • Experience articulating technical solutions to both technical and non-technical audiences. • Strong problem-solving, facilitation, and consulting skills. • Experience with Adobe Data Collection for web and mobile implementations. • Experience working with Adobe AEP Mobile Edge SDK. • Proficiency using AI tools within daily workflows. • Excellent verbal and written communication skills. • Ability to work effectively in fast-paced, client-facing environments.

🏖️ Benefits

• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k)