Senior Operations Manager, Retail & Wholesale

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $125k - $175k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Blueprint

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧘 Wellness

🛍️ eCommerce

🍽️ Food & Beverage

Wellness • eCommerce • Food & Beverage

Blueprint is a consumer-facing longevity and wellness company (founded/led by Bryan Johnson) that offers research-backed protocols, supplements, curated nutrition and meal delivery, skincare and haircare products, medical/biomarker test kits, and related devices and digital tools (apps and AI). It operates primarily as an online store with autoship subscriptions, curated bundles, a protocol marketplace, and educational content focused on healthspan and longevity.

📋 Description

• Own day-to-day operational execution across Blueprint’s retail and wholesale/distributor accounts • Drive sell-through and shelf placement performance by account, tracking velocity, flagging risk early, and recommending action • Serve as the internal quarterback across Inventory, Logistics, and Systems for EDI, PIM/vendor data, case pack compliance, and purchase order execution • Own EDI health for every retail and wholesale account, including testing, exception handling, and ongoing accuracy • Maintain retailer PIM and vendor-portal data, including SKU dimensions, weights, images, and copy • Track fill rate, on-time shipment, and chargeback exposure, partnering with Compliance and Quality to resolve issues • Oversee warehouse execution for retail and wholesale orders, including pick, pack, and label accuracy per account-specific requirements • Coordinate with the DC/3PL team to catch errors before they become fill rate or chargeback issues • Report to the Senior Director of Operations and Logistics and work cross-functionally with Inventory, Logistics, Systems, Purchasing, Packaging, Demand Planning, Quality, and Compliance

🎯 Requirements

• 4–7 years in retail/wholesale operations, customer supply chain, or channel operations at a CPG or D2C brand • Direct experience with EDI, retailer PIM/vendor portals, and ERP systems • A track record owning a retail account’s operational relationship, including fill rate, chargebacks, and sell-through • Strong cross-functional collaboration across Inventory, Logistics, Systems, Compliance, Purchasing, and Sales • Experience building and refining operational processes in a fast-scaling environment • Spreadsheet/analytics fluency for sell-through and shelf-performance tracking • Experience supporting a brand’s expansion into new retail or wholesale accounts • Familiarity with case pack and compliance requirements for national retail accounts

🏖️ Benefits

• Equity • Benefits

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