Implementation Manager

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Bluesight

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

📋 Compliance

🛒 Retail

Healthcare Insurance • Compliance • Retail

Bluesight is a company specializing in Medication Intelligence solutions for healthcare providers, including hospitals and pharmacies. It offers a suite of products such as KitCheck, ControlCheck, and CostCheck that leverage RFID technology to automate inventory management and tracking, prevent drug diversion, and optimize drug purchasing and compliance. Bluesight aims to simplify hospital operations by automating workflows, reducing drug spend, and enhancing safety and compliance measures, catering primarily to hospitals and health systems.

📋 Description

• Manage a pod of Implementation specialists by conducting team meetings, weekly 1:1’s for performance/professional development coaching, and acting as a point of escalation. • Oversee the execution of the pod’s projects including enterprise-level, strategic partnership projects, and report on metrics related to these projects. • Be hands-on with the implementation team, as a player-coach when you are not working with the team to get them running optimally, you’ll take on projects or tasks to help contribute to the team’s success metrics. • Responsible for pod planning which may include out-of-office coverage, approving requests, distributing workload, and maintaining a strong sense of team by facilitating team building exercises. • Establish standards of high-quality work and lead by example. • Work with the Director of Implementation to develop and launch new strategies for scaling the implementation specifically around timeline, configuration and training. • Work with the Manager of Implementation to develop the team through hiring, coaching, and continuous improvement. • Work closely with the product team and other internal teams on company-wide initiatives representing the Implementation team.

🎯 Requirements

• Bachelor’s Degree, or equivalent professional work experience • 7+ years of professional work experience; (PMP, client-facing and/or experience in the healthcare industry a plus) • 5+ years of project management for new customer implementations for a SaaS based software product, preferably within healthcare or health tech • 2+ years of experience managing direct reports or project teams of 3 - 5 people • Experience running mid-to-long-term projects (3 months plus) supporting customers of all sizes • High attention to detail and extremely organized • Excellent verbal and written communication skills and interpersonal skills • Ability to adapt to change, think critically, and work independently/remotely • A positive team-player attitude who is committed to getting things done • Must be flexible with scheduling to work with customers in different time zones • Ability to travel up to 15% (Equivalent to 4 times a year)

🏖️ Benefits

• Competitive salary • Time off when you need it – unlimited vacation days! • Generous insurance coverage • 401k program with a company match • Fun, collaborative culture!