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Business Analyst

Job not on LinkedIn

🔥 10 minutes ago

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟢 Junior

🧐 Business Analyst

Where this job comes from

Posted on Blue Stream Fiber's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of Blue Stream Fiber

Blue Stream Fiber

501 - 1000 employees

📡 Telecommunications

Telecommunications

Blue Stream Fiber has been serving Florida for over 45 years, providing exceptional Internet, TV, and Phone services. The company has invested significantly in building fiber infrastructure to deliver high-speed internet and high-definition cable television. Their offerings include residential and commercial phone services, symmetrical internet speeds, whole-home managed WiFi, and innovative set-top boxes. Blue Stream Fiber is committed to personalized customer service and developing strong community connections with reliable telecommunications solutions.

📋 Description

• Support Product Managers with analysis of product performance, customer behavior, and operational metrics • Pull and validate data from internal systems to support product decisions and day-to-day execution • Evaluate product changes, pricing updates, and new initiatives through structured analysis and reporting • Track and monitor product metrics including revenue, adoption, churn, and usage • Develop, maintain, and distribute recurring product performance reports and KPI dashboards • Respond to ad hoc data requests with accurate, timely analysis • Ensure data consistency and accuracy across reports and systems • Identify trends, anomalies, and data gaps, and escalate findings as needed • Gather, document, and maintain business and functional requirements for product initiatives and system enhancements • Translate business requests into structured requirements for Engineering, IT, and Operations teams • Create and maintain process flows, use cases, and business rules • Support product initiatives across launches, updates, and operational changes • Track deliverables, timelines, and dependencies to keep projects on schedule • Assist with testing, validation, rollout activities, and post-launch performance monitoring • Coordinate with Product Management, Marketing, Sales, Finance, Operations, and Engineering • Follow up on open items and track action items across teams • Assist with pricing changes, promotions, and product packaging analysis • Support Finance and Marketing with offer and promotion data gathering and performance tracking • Maintain pricing documentation and gather competitive pricing and promotions

🎯 Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field • 1–3 years of experience in business analysis, reporting, data analysis, or operational support roles • Strong attention to detail and accuracy in data analysis, reporting, and documentation • Ability to gather, interpret, and analyze data to drive business decisions and product improvements • Ability to manage multiple requests, prioritize work, meet deadlines, and follow through on deliverables • Proven ability to translate business needs into clear, structured requirements and documentation • Ability to collaborate effectively across teams and follow through on cross-functional dependencies • Ability to clearly present data, findings, and requirements in a clear and concise manner • Problem-solving ability using data and structured analysis • Experience with data analysis tools such as SQL, Excel, Power BI, or similar • Strong familiarity with Microsoft Office and remote collaboration tools • Experience working with large datasets, building reports, and ensuring data accuracy • Experience or familiarity with telecommunications, subscription-based services, or technology products preferred • Experience working with billing systems, CRM tools, or product-related systems is a plus

🏖️ Benefits

• Medical, Dental and Vision • PTO & Holidays • 401K + Match • Life Insurance • FSA & HSA • Short Term/Long Term Disability • Legal Plan Support & EAP

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