Implementation Manager

🕒 3 days ago

🇬🇧 United Kingdom – Remote

💵 £70k - £90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

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Bobyard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏗️ Construction

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $35M Series A on 2025-12

Construction • SaaS • Artificial Intelligence

Bobyard is AI takeoff and estimating software for construction trade contractors. It provides AI infrastructure trained on millions of drawings to automate quantity takeoffs and estimates for specific trades (landscaping, electrical, plumbing, mechanical, interior finishes, and paving), collapsing weeks of manual estimating into minutes while keeping estimators in the verification loop. Bobyard supports address-based aerial takeoffs for some trades, emphasizes trade-specific models for higher accuracy versus general tools, and is positioned as a B2B product to increase bid volume and accuracy without adding headcount.

📋 Description

• Own the first 45 days of every new customer, from signed contract to a live, trained, adopting account • Turn every AE/SE handoff into a confirmed launch plan within 48 hours of signature • Configure accounts and run kickoff and hands-on training to get crews using Bobyard on real jobs • Drive customers to their first completed workflow and adoption milestone within 45 days • Run reinforcement sessions and office hours to catch stragglers before churn • Chase blockers with CS and Product until resolved • Hand off to the CSM with every exit criterion closed and the account documented • Support the largest customers in the UK region and work UK hours alongside the San Francisco team

🎯 Requirements

• 2+ years owning SaaS onboarding or implementation across a real portfolio of accounts • Hands-on comfort configuring software yourself • Experience running live training for non-technical or field-based users • Track record against a launch or time-to-value SLA, with knowledge of performance numbers • Sharp, structured written communication • Comfortable owning 10+ concurrent launches with little day-to-day oversight • Vertical SaaS or construction tech experience (nice to have) • CRM or onboarding tooling experience, including Salesforce, Asana, or Notion (nice to have) • Experience building an onboarding playbook from scratch (nice to have) • Bilingual ability, Spanish or otherwise (nice to have) • Authorized to work in the United Kingdom

🏖️ Benefits

• Bonus for performance • Equity for ownership • Occasional trips to our San Francisco HQ • Full-time, remote in the UK

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