Client Relationship, Sales Specialist

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $60k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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BODY MOKSHA PHYSICAL THERAPY

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1 - 10 employees

We Help Athletes And Active Adults In Madison Get Back To The Workouts And Training They’re Missing Out On When Everything Else Has Let Them Down.

📋 Description

• Call, text, and email warm leads from Google, Facebook, website inquiries, referrals, workshops, and social media • Respond to new inquiries quickly and professionally • Conduct discovery conversations with prospective patients • Book qualified evaluations with the clinical team • Follow up consistently with leads who are not ready to schedule right away • Send information and next steps clearly and professionally • Keep every lead, conversation, and next step documented • Build trust through clear, warm, and confident communication • Help prospective patients understand the value of specialized, cash-based physical therapy • Guide people toward a confident decision without using pressure or fear-based tactics • Maintain accurate lead records in the CRM, Google Sheets, EMR and other tracking tools • Track follow-ups, next steps, lead status, and appointment outcomes • Communicate clearly with the team about patient questions, concerns, and expectations

🎯 Requirements

• Have at least 1 year of inside sales, phone-based appointment setting, admissions, patient coordination, client success, healthcare sales, or B2C sales experience • Have a healthcare workforce background • Are comfortable calling, texting, emailing, and following up with prospective clients or patients • Can build trust quickly over the phone • Are confident speaking with people about sensitive health concerns • Can talk about price, value, and premium care without sounding apologetic or pushy • Are organized enough to manage multiple leads, systems, notes, and follow-up tasks • Are comfortable using tools like Google Suite, Google Sheets, CRMs, EMRs, VoIP Phone System, and other lead tracking systems. • Like having clear goals and knowing what success looks like • Are coachable, adaptable, and excited to grow with a company that is building for the future

🏖️ Benefits

• Monthly commission opportunities after baseline goals are met • Paid time off • Medical benefits • IRA matching • Remote schedule • Ongoing mentorship and structured coaching • Supportive, low-drama, mission-driven team environment • Opportunity to grow as Body Moksha expands