Registered Nurse – Transfer Center Specialist

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

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Bon Secours

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.

📋 Description

• Coordinates functions to identify appropriate level of care, accepting provider, consultation, and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilities, and physician offices to initiate acceptance and expedite decision making relative to a potential access, focusing on quality, safety and efficiency. • Works directly with clinicians at each client facility to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows. • Proficient in EHR data entry, telephony systems, office systems as required to support operations, ensuring accurate, timely data entry, protection of PHI. • Uses problem-solving skills to make recommendations that promote the best potential patient outcome based on clinical information, patient and/or physician preferences, and the capability/capacity of both transferring and receiving facilities. • Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies. • Monitors individual and team compliance and performance. Implements and supports process change to ensure compliance with regulatory and quality initiatives. • Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA. Reports risks related to safety, compliance as well as operational inefficiencies using defined Chain of Command in a timely manner and offers recommendations for resolution or improvement if applicable. • Works directly with providers and other healthcare providers at each client facility as well as client footprint facility to ensure timely acceptance and access to appropriate level of care/bed assignment using applicable workflows. • Participates in process improvement, professional development, and peer review. • Maintains active RN licensure within the states transfer center services are provided. • Responsible for other tasks and analysis as requested/directed.

🎯 Requirements

• Active Registered Nurse (RN) – Required • Active multistate/compact registered nurse (RN) licensure - Required (*if applicable based on state of residence***) • Associate Degree of Nursing or diploma (ADN) - Required • Bachelor’s degree of nursing (BSN) – Preferred • 1 year of acute care experience – Required. • 3+ years of acute care experience – preferred • Healthcare contact center – preferred • Epic electronic health record – preferred • Genesys contact center – preferred

🏖️ Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support