Credentialed Veterinary Technician

🔥 14 minutes ago

🦌 Connecticut, District of Columbia, +10 more states – Remote

🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Bond Vet

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 B2C

⚕️ Healthcare Insurance

B2C • Healthcare Insurance

Bond Vet is an animal hospital designed to provide convenient and comprehensive veterinary care. They offer a variety of services including urgent care, preventive care, puppy and kitten visits, surgeries, dentals, and telehealth services. With locations across several major cities such as New York City, Atlanta, and Boston, Bond Vet focuses on making pet care easy and accessible, offering flexible hours including evenings and weekends. They provide online bookings and a pet portal for managing medical records, aiming to deliver better care when it is most needed.

📋 Description

• Provide medically appropriate tele-triage, patient assessment, and case direction • Communicate diagnostic results, treatment plans, and education to clients • Support DVMs with care delivery, medical advice boundaries, and follow-up • Review and approve medication requests using standing orders • Support clinics and Virtual Care Coordinators with medical inquiries and administrative needs • Handle escalations from Yellow AI IVR, chatbot, and text workflows when cases require human medical review • Assess patient symptoms via phone, email, or text to determine urgency • Determine whether a clinic visit, referral, or home monitoring is appropriate • Provide legally compliant medical advice to Bond Vet clients only • Escalate to DVM when needed • Review and communicate bloodwork, fecal results, cytology, radiology interpretations, and other diagnostics • Use standing orders for common conditions (e.g., positive fecals) • Prepare clear, empathetic written summaries using macros and templates • Manage a high volume of emails, calls, and platform-based messages • Assist with appointment rescheduling when clinics lose DVM coverage • Identify urgent cases needing clinic intervention • Relay medication fill requests to clinic teams and ensure clarity

🎯 Requirements

• 3+ years experience as a veterinary technician • Ability to work from home with reliable access to high-speed internet (at least 50 mbps) and a headset • A quiet and distraction free environment to allow you to be focused on client conversations for 10 hour shifts • High comfort level typing, navigating multiple computer programs, and speaking on the phone • Excellent written and verbal communication skills • High attention to detail and ability to multitask with accuracy and efficiency • CVT, RVT, LVT, or LVMT preferred

🏖️ Benefits

• Competitive Pay: $18-$22/hour (based on experience) • Comprehensive Benefits • Medical, Dental & Vision Plans • $0 monthly premiums for qualified individuals • Mental health support programs • 401(k) with partial employer match • Paid Parental Leave • Pet Bereavement Leave • In-Clinic Pet Care Discount • Generous Employee Referral Bonus (up to $8,000) • A welcoming, supportive culture where people—and their pets—truly belong. • Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most. • Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.