HVAC Specialist – Water Source Heat Pumps, Geothermal

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🔥 5 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Bosch

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 Non Equity Assistance on 2018-06

Manufacturing • Consulting • Logistics

Bosch is a multinational engineering and technology company known for its diverse range of products and services across various sectors. It specializes in mobility solutions, providing extensive expertise in vehicle technology, including hardware and software for automated driving. Bosch is also committed to sustainability, offering innovations in energy efficiency, battery technology, and hydrogen solutions, all aimed at addressing the major challenges of our time through advanced research and development.

📋 Description

• Provide troubleshooting and applications support via phone and email for HVAC systems and components • Support external customers and internal Customer Service and Sales teams • Assist contractors, dealers, engineers, architects, and homeowners with technical solutions and guidance • Collaborate with Product Management, Quality, Risk Assessment, Warranty, and Returns teams • Support new product introductions by reviewing technical materials • Develop departmental documentation, training resources, and technical videos • Represent the company in complaint resolution and technical investigations • Provide detailed root cause analysis feedback • Maintain electronic records of customer interactions • Manage departmental email communications • Perform on-site field troubleshooting as needed • Travel domestically and internationally for training or service support when required • Share expertise with peers and assist with technical development • Provide after-hours support during critical rollouts or escalations as required • Work from the office or home using company systems as directed by the supervisor

🎯 Requirements

• 3+ years of hands-on experience in HVAC technical support or a related role • Proficiency in multiple technical competencies • Strong understanding of Air-to-Air Heat Pumps, Water Source Heat Pumps, and Geothermal systems in residential and commercial environments • High School diploma or equivalent required • Relevant certifications such as NATE or EPA certification are a plus • Technical knowledge of system piping, hydronics, wiring, water source heat pump controls, heat exchange fluid transfer, air conditioning circuits, and compressors • Excellent problem-solving skills and customer-oriented approach • Exceptional communication and phone skills • Ability to work independently and collaboratively • Strong organizational skills and attention to detail • Computer proficiency including Microsoft Office Suite (Word, Excel, Access, Outlook) • A REAL ID or passport is required for travel • Indefinite U.S. work authorization required; future sponsorship unavailable • Successful completion of a drug screen and background check required before start date

🏖️ Benefits

• Health, dental, and vision plans • Health savings accounts (HSA) • Flexible spending accounts • 401(K) retirement plan with an attractive employer match • Wellness programs • Life insurance • Long term disability insurance • Paid time off • Parental leave • Flexible work arrangements, including working from home • Technical training and development opportunities • Company systems and resources for office or home work

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