HVAC Specialist, Water Source Heat Pumps, Geothermal

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🔥 5 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Bosch

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 Non Equity Assistance on 2018-06

Manufacturing • Consulting • Logistics

Bosch is a multinational engineering and technology company known for its diverse range of products and services across various sectors. It specializes in mobility solutions, providing extensive expertise in vehicle technology, including hardware and software for automated driving. Bosch is also committed to sustainability, offering innovations in energy efficiency, battery technology, and hydrogen solutions, all aimed at addressing the major challenges of our time through advanced research and development.

📋 Description

• Provide troubleshooting and applications support via phone and email to external customers and internal Customer Service and Sales teams • Support contractors, dealers, engineers, architects, and homeowners with HVAC technical solutions and guidance • Collaborate with Product Management, Quality, Risk Assessment, Warranty, and Returns teams to resolve technical issues • Support continuous improvement initiatives • Assist with new product introductions by reviewing technical materials for accuracy • Develop departmental documentation and training resources, including technical videos • Represent the company in complaint resolution and technical investigations • Provide detailed root cause analysis feedback • Maintain detailed electronic records of customer interactions • Manage departmental email communications • Perform on-site field troubleshooting as needed • Travel occasionally domestically and internationally for training or service support • Share expertise with peers and assist with their technical development • Provide after-hours support during critical rollouts or escalations as required • Work from the office or home using company systems as directed by the supervisor

🎯 Requirements

• 3+ years of hands-on experience in HVAC technical support or a related role • Proficiency in multiple technical competencies • Strong understanding of Air-to-Air Heat Pumps, Water Source Heat Pumps, and Geothermal systems in residential and commercial environments • High School diploma or equivalent required • Relevant certifications such as NATE or EPA certification are a plus • Technical knowledge of system piping, hydronics, wiring, water source heat pump controls, heat exchange fluid transfer, air conditioning circuits, and compressors • Strong problem-solving skills, initiative, and customer-oriented approach • Exceptional communication and phone skills • Ability to work independently and collaboratively • Strong organizational skills and attention to detail • Computer proficiency including Microsoft Office Suite (Word, Excel, Access, Outlook) • A REAL ID or passport is required for travel • Indefinite U.S. work authorization required • Future sponsorship for work authorization unavailable • Successful completion of a drug screen and background check required before start date

🏖️ Benefits

• Health, dental, and vision plans • Health savings accounts (HSA) • Flexible spending accounts • 401(K) retirement plan with an attractive employer match • Wellness programs • Life insurance • Long term disability insurance • Paid time off • Parental leave • Remote work flexibility from home or office as directed • Company systems for remote work • Technical training and development opportunities • Travel for training or service support • Annual bonus percentage may apply

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