Program Manager – Customer Success Operations, Rhythm of Business

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🔥 3 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

📋 Description

• Support program management efforts for cross-functional initiatives impacting multiple solution areas. • Assist with rhythm of business activities, including planning, tracking, and reporting on key programs. • Coordinate projects by developing detailed plans, timelines, and deliverables to achieve organizational goals. • Facilitate communication across stakeholders, including leadership, operations, and cross-functional teams. • Prepare and present reports, updates, and findings to stakeholders. • Analyze resource requirements, timelines, and project feasibility to support decision-making. • Collaborate with internal teams (e.g., business, marketing, operations) to align on program objectives and execution. • Track progress and ensure accountability on deliverables and milestones. • Support documentation, process improvements, and program governance activities. • Review project-related materials such as plans, cost estimates, and program documentation.

🎯 Requirements

• 3–5+ years of program management experience in a business or non-IT environment. • 3–5+ years of experience using productivity and collaboration tools (e.g., Outlook, Teams, Excel, PowerPoint). • 3–5+ years of experience working with SharePoint for collaboration and document management. • Strong verbal and written communication skills with the ability to present information clearly. • Proven ability to manage multiple tasks, prioritize effectively, and work independently. • Strong organizational, problem-solving, and attention-to-detail skills. • Experience supporting cross-functional teams and working in a matrixed environment. • Knowledge of business and management principles, including planning, resource allocation, and execution.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development