Senior Technical Program Manager – Web Operations, Product Launches

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🔥 7 minutes ago

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Logo of BPCS, Comprehensive marketing solutions, ltd.

BPCS, Comprehensive marketing solutions, ltd.

1 - 10 employees

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

📋 Description

• Project manage end-to-end delivery for product launches, marketing campaigns, and web initiatives. • Build and maintain workback schedules, project plans, dependency trackers, launch readiness plans, and status updates. • Coordinate cross-functional teams, vendors, and stakeholders to support launch planning, execution, and post-launch follow-up. • Manage project intake, prioritization, ticketing, issue tracking, and progress reporting using project management and collaboration tools. • Support launch readiness activities, including QA coordination, go/no-go checkpoints, risk tracking, and issue resolution. • Help implement standardized processes, templates, SLAs, launch playbooks, and operational best practices. • Ensure web deliverables meet quality, accessibility, privacy, compliance, and release governance standards. • Facilitate communication across business, marketing, design, engineering, and vendor teams to keep deliverables on track. • Identify project risks, blockers, gaps, and process improvement opportunities, and drive resolution with the appropriate teams. • Support administrative and operational responsibilities related to project execution, reporting, and process validation.

🎯 Requirements

• 8–10+ years of experience in technical project or program management, preferably supporting digital, web, marketing, or product launch initiatives. • Strong experience managing end-to-end project delivery, including planning, execution, dependency management, risk management, and launch readiness. • 8–10+ years of experience managing stakeholder communication across cross-functional teams. • Experience working with integrated marketing campaigns, web operations, or high-volume digital campaign execution. • Strong understanding of Agile/Scrum methodologies, waterfall project management, and software development life cycle processes. • Experience with project management tools such as MS Project, ClickUp, Wrike, Jira, Azure DevOps, or similar platforms. • Familiarity with intake processes, ticketing systems, issue tracking, and release governance workflows. • Strong written and verbal communication skills, with the ability to keep stakeholders aligned in a fast-paced environment. • Demonstrated ability to coordinate vendors, cross-team partners, and business stakeholders. • Proven track record of managing multiple priorities, timelines, dependencies, and deliverables simultaneously.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development

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