
1 - 10 employees
💼 Consulting
📣 Marketing
Consulting • Marketing
BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.
🔥 0 minutes ago
🗣️🇯🇵 Japanese Required
🗣️🇨🇳 Chinese Required
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1 - 10 employees
💼 Consulting
📣 Marketing
Consulting • Marketing
BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.
• Manage a portfolio of customer accounts, owning the end-to-end sales process for service renewals and new contract opportunities. • Drive on-time renewals, improve renewal rates, and recapture previously lost or at-risk business. • Identify opportunities to expand existing customer relationships and generate incremental revenue through technology support services. • Engage directly with customers to understand business needs, address objections, discuss contract structures, and negotiate commercial terms. • Partner with account managers, customer success professionals, and internal deal support teams to develop proposals, scope services, and advance opportunities. • Maintain an accurate sales pipeline, update forecast commentary, track deal progress, and communicate risks and opportunities to management. • Develop and execute account and portfolio strategies to prioritize high-potential opportunities and achieve sales targets. • Build relationships with customer stakeholders, including decision-makers and influencers, to understand business priorities and support purchasing decisions. • Communicate the business value of technology support services and align proposed solutions with customer objectives. • Develop and execute close plans, coordinate stakeholder engagement, and proactively resolve blockers to move deals toward completion. • Analyze account performance, customer feedback, and portfolio opportunities to improve customer satisfaction and sales outcomes. • Collaborate with sales, services, and marketing partners to identify customer needs, strengthen the sales pipeline, and support long-term account growth.
• Bachelor's degree in Business Administration, Computer Science, Information Technology, Marketing, or a related field. • At least 3 years of technology-related sales or account management experience. • At least 3 years of solution sales or consulting services sales experience. • Fluency in both Japanese and Mandarin, with strong written and verbal communication skills in a customer-facing environment. • Demonstrated ability to manage customer accounts independently and drive opportunities through the full sales cycle. • Experience handling customer objections, discussing commercial terms, and supporting contract negotiations. • Strong customer relationship management, communication, and interpersonal skills. • Ability to manage multiple active opportunities, prioritize competing deadlines, and maintain accurate pipeline and sales forecasts. • Strong analytical and problem-solving skills, with the ability to identify sales opportunities and recommend actions to overcome obstacles. • Ability to work remotely while collaborating effectively with account teams and internal stakeholders. • Must be located on the U.S. West Coast and able to work within established business hours. • Preferred: experience selling technology support services, enterprise support agreements, or consulting services. • Preferred: experience managing contract renewals, renewal negotiations, and customer retention or recapture initiatives. • Preferred: familiarity with cloud platforms, enterprise software, and business technology solutions. • Preferred: experience supporting education, nonprofit, or other mission-driven organizations. • Preferred: experience managing a defined book of business and developing account or territory plans. • Preferred: demonstrated success meeting renewal, revenue, or customer retention targets, supported by measurable results. • Preferred: experience with sales forecasting, pipeline management, account planning, and opportunity qualification. • Preferred: experience partnering with account executives, customer success teams, and deal desk or commercial operations teams. • Preferred: familiarity with structured enterprise sales methodologies and complex, multi-stakeholder sales cycles.
• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities
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