Director of IT

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

👔 Director

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brightfin

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

Fintech • Enterprise • SaaS

brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.

📋 Description

• Lead infrastructure design, implementation, and ongoing management across a globally distributed, fully remote organization • Oversee a broad portfolio of SaaS solutions spanning collaboration, productivity, security, endpoint management, and identity • Develop and maintain IT policies, procedures, and documentation that scale with the organization • Mentor and develop a geographically distributed IT team spanning the Philippines, Ukraine, and the United States • Serve as a critical operational partner to the VP of Security • Own the execution of compliance-related controls, evidence collection, and audit readiness activities in support of Brightfin’s ISO 27001 and SOC 2 certifications • Maintain rigorous SaaS governance practices — including access reviews, configuration baselines, and third-party risk assessments • Partner cross-functionally with Engineering, Legal, Finance, and Customer Success to operationalize security and compliance requirements • Provide consultative technical leadership to the DevOps function, guiding infrastructure design, reliability strategy, and developer experience • Serve as a bridge between IT Operations and Engineering.

🎯 Requirements

• 8+ years of progressive IT experience, including leading teams and managing complex infrastructure • Proven experience leading IT operations functions in a SaaS or cloud-native technology company serving enterprise-scale customers or operating enterprise-grade environments • Hands-on experience executing against ISO 27001 and/or SOC 2 compliance programs — including controls management, audit preparation, and evidence collection • Experience managing a complex SaaS portfolio, including vendor governance, access management, and third-party risk • Strong track record of building and leading high-performing, service-oriented teams • Meaningful experience with DevOps concepts and the ability to engage credibly with engineering teams • A genuine passion for AI and automation — and the practical experience to apply them to real operational problems • Excellent communication skills — equally comfortable presenting to executives and working in the weeds with technical teams • A leadership style that develops people, delegates effectively, and builds organizational capability • Demonstrated ability to lead and inspire distributed, cross-cultural teams across multiple time zones.

🏖️ Benefits

• Health, dental and vision benefits package • Paid time off • 401K with employer match