
1001 - 5000 employees
Founded 2022
💼 Consulting
📦 Logistics
📡 Telecommunications
💰 $500M Private Equity Round on 2023-05
Consulting • Logistics • Telecommunications
Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.
🔥 13 hours ago
🌲 North Carolina – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📊 Billing Specialist
🚫👨🎓 No degree required
👻 Ghost score 10%
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1001 - 5000 employees
Founded 2022
💼 Consulting
📦 Logistics
📡 Telecommunications
💰 $500M Private Equity Round on 2023-05
Consulting • Logistics • Telecommunications
Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.
• Execute monthly billing cycles across multiple business segments using SAP BRIM • Review and validate rating, charging, and invoicing data for accurate pricing, taxes, discounts, and contractual terms • Perform pre- and post-billing reconciliations to ensure invoice integrity and completeness • Identify, document, and resolve discrepancies in source data, usage feeds, or customer hierarchies • Conduct billing data audits for compliance with company policies, SOX controls, and tariff or contractual obligations • Partner with IT, Finance, and Product teams to maintain accurate BRIM master data • Support revenue assurance by reconciling billed versus unbilled usage and validating invoice-level revenue alignment • Participate in User Acceptance Testing and Operational Readiness Testing during releases, migrations, and product implementations • Identify process improvements and automation opportunities • Develop and maintain billing dashboards and KPI reports • Collaborate with Accounting, Collections, Customer Service, and Revenue Operations on billing dispute resolution • Communicate recurring issues, root causes, and recommended process enhancements to leadership • Report to the Billing Supervisor within the Billing Operations organization
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, or equivalent combination of education and experience • 2–4 years of experience in billing operations, preferably in telecommunications, SaaS, or subscription-based billing environments • Experience with SAP BRIM modules (Convergent Invoicing, FICA, SOM) preferred • Familiarity with telecom product hierarchies, usage-based billing, and taxation (E911, USF, SLED, etc.) is a plus • Proficiency in Microsoft Excel, including VLOOKUP, pivot tables, data validation, and reconciliation • Strong analytical and investigative skills • Excellent organizational and time management skills • Effective communication and collaboration skills • Working knowledge of SQL, Power BI, or Looker preferred • Experience in telecommunications billing systems or enterprise-scale SAP BRIM environments preferred • Knowledge of financial reporting and revenue recognition principles • Certification or formal training in SAP BRIM or related modules preferred • May participate in after-hours or weekend support during billing cutovers, migrations, or month-end cycles • Minimal travel may be required, up to 5%
• Competitive compensation • Medical insurance • Dental insurance • Vision insurance • Life insurance • Employee assistance program • 401K plan with company match • Voluntary benefits • Paid time off programs • Hybrid remote/office work arrangement • Sensible remote options for talent outside the Charlotte area • Wellness support addressing physical, emotional, and financial health • Reasonable accommodation for applicants with disabilities/veterans
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