Billing Specialist

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

📊 Billing Specialist

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Brightspeed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

📋 Description

• Supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. • Focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. • Contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. • Reviews invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. • Conducts quality assurance checks across all billing cycles to ensure completeness and consistency. • Compares invoice data to source systems, billing inputs, or customer contracts to validate correctness. • Identifies and documents billing variances or recurring issues and escalates to the Billing Operations Supervisor or Analyst for resolution. • Partners with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. • Maintains records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. • Supports end-to-end testing and validation during system updates, migrations, or new product introductions. • Participates in process improvement efforts to enhance billing efficiency and data integrity.

🎯 Requirements

• Associate degree in Accounting, Finance, or Business Administration, or equivalent experience • 1–3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) • Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) • Strong Microsoft Excel skills for data validation and reconciliation • Understanding of billing controls, revenue processes, and audit readiness • High attention to detail and accuracy • Strong organizational and time-management abilities • Excellent communication and teamwork skills • Problem-solving mindset and willingness to learn new systems and processes

🏖️ Benefits

• Competitive medical, dental, vision, and life insurance • Employee assistance program • 401K plan with company match • Paid time off programs