CRM Specialist

🔥 13 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Brightspeed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

Consulting • Logistics • Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

📋 Description

• Design, build, improve, and maintain customer communications and triggers in Salesforce Marketing Cloud and other key MarTech solutions • Build customized customer journeys in Marketing Cloud using database management and data extensions • Optimize Salesforce reports and automations to monitor and optimize KPIs • Optimize the email platform, including inbox deliverability, data feeds, and mobile metrics • Serve as the subject matter expert for email KPIs • Complete technical production and deployment activities, including automated email campaign setup, scheduling, testing, data architecture, tagging, and deployment • Deploy one-time, recurring, triggered, and dynamic content-driven campaigns inside SFMC • Collaborate with the growing Marketing team to support Brightspeed’s fiber-optic internet and customer-experience objectives

🎯 Requirements

• 2+ years of SFMC Development and Administration experience • Strong business acumen • Excellent written and oral communication skills • Demonstrated ability to manage multiple projects through prioritization, planning, and task delegation • Track record of delivering results • Ability to operate in both a long-term strategic and short-term tactical scope in a high-energy, fast-paced environment • Extensive experience in SFMC products • Marketing Cloud Certification strongly preferred • Bachelor’s Degree in Business Administration, Marketing, or related field preferred

🏖️ Benefits

• Competitive compensation • Comprehensive medical, dental, vision, and life insurance • Employee assistance program • 401K plan with company match • Voluntary benefits • Paid time off programs • Wellness support focused on physical, emotional, and financial health • Hybrid remote/office work arrangement for talent in the greater Charlotte area • Remote work options for talent outside the Charlotte area • Technology enabling team connectivity • Diversity, equity, and inclusion commitment • Reasonable accommodation support for applicants with disabilities/veteran status

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