Director, Consumer Business Partner

Job not on LinkedIn

🔥 19 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Brightspeed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

Consulting • Logistics • Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

📋 Description

• Act as the dedicated finance partner for the Consumer business unit • Advise on subscriber growth strategies, ARPU optimization, and customer retention initiatives • Provide financial insights and decision support to marketing, sales, and operations leadership • Lead business case development for pricing, promotions, churn optimization, and new product initiatives • Own forecasting, budgeting, and variance analysis for the Consumer segment, including P&L revenue, subscriber activity, promotional spend, and cost-to-serve • Deliver actionable reporting and insights to drive operational efficiency and financial discipline • Build advanced financial models evaluating customer acquisition costs, promotional strategies, and retention programs • Evaluate fiber build ROI, subscriber penetration scenarios, and competitive market dynamics • Analyze consumer behavior, regional growth drivers, and customer lifecycle metrics • Partner with analytics teams to measure campaign effectiveness and optimize investment decisions • Align product, operations, and marketing initiatives with financial objectives • Integrate Consumer inputs into enterprise-wide financial outlooks and long-range plans • Ensure accurate data integration and reporting consistency with billing, accounting, and BI teams • Present strategic insights and recommendations to Consumer and Finance leadership • Influence finance and non-finance stakeholders by translating complex analytics into clear business implications

🎯 Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field • 8+ years of progressive FP&A or strategic finance experience, preferably supporting Consumer, SaaS, subscription, or telecom business models • Deep understanding of subscriber economics, ARPU dynamics, churn, and cost-to-serve metrics • Advanced Excel and financial modeling expertise • Experience with Anaplan, SAP, or similar planning tools • Exceptional communication and stakeholder management skills with proven ability to influence cross-functional leaders • Experience managing budgets, forecasts, and performance dashboards in high-growth, fast-paced environments • Highly analytical, detail-oriented, and proactive in identifying and solving business problems • Comfortable managing multiple priorities in a dynamic, fast-paced environment • Proactive attitude, intellectual curiosity, and a team-oriented mindset • Bonus: 5+ years of former Management Consulting or Investment Banking experience • Bonus: 7+ years of Strategic Corporate Finance experience in a large enterprise environment • Experience in telecom is a bonus • Familiarity with subscriber lifecycle, churn, or cost-per-connection metrics is a bonus • MBA, CFA, or CPA designation is a bonus

🏖️ Benefits

• Competitive compensation • Medical insurance • Dental insurance • Vision insurance • Life insurance • Employee assistance program • 401K plan with company match • Voluntary benefits • Paid time off programs • Hybrid workforce / contemporary ways of working • Technology enabling team connectivity • Reasonable accommodation support during the hiring process

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