Senior Implementation Analyst

🕒 April 1

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

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BriteCore

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

☁️ SaaS

💳 Fintech

Insurance • SaaS • Fintech

BriteCore is a cloud-native platform for property and casualty (P&C) insurers that enhances business growth, productivity, and customer experience. The platform offers advanced reporting, analytics, and customizable portals for agents and policyholders, leveraging AI and machine learning for efficiency. Built on Amazon Web Services (AWS), BriteCore provides a reliable, scalable solution that supports remote work and is designed to integrate with third-party tools to adapt to industry trends.

📋 Description

• Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery • Build trusted relationships with customers, and manage customer expectations to deliver project against the defined scope in the SOW • Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution • Work directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore’s platform • Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success • Train customers to unlock the full potential of the platform and empower their teams to excel • Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations • Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes • Up to 20% of domestic overnight travel is required for this role

🎯 Requirements

• Bachelor’s Degree in Computer Science, Business or related field • 6+ years of experience leading complex SaaS implementation projects • 3+ years experience working on large scale technical implementation projects at a major consulting firm • 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines • 2+ years of experience working at a scaling startup • 2+ years of professional experience coding in SQL • 1+ year of professional experience coding in Python • Excellent verbal and written communication skills

🏖️ Benefits

• medical • dental • vision • 401K (with company match) • disability coverage • unlimited PTO • fully paid parental leave • more