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Associate Relations Investigator

🔥 0 minutes ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

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Logo of Brookdale

Brookdale

10,000+ employees

Founded 1978

🏨 Hospitality

🍽️ Food & Beverage

đź’Ľ Consulting

đź’° Post IPO debt on 2025-01

Hospitality • Food & Beverage • Consulting

Brookdale is a large U. S. -based senior living company that operates and manages hundreds of residential communities offering assisted living, memory care, independent living, and related resident services focused on quality of life and well-being. With over 25,000 associates and more than 570 locations across 41 states, Brookdale emphasizes caregiving, hospitality, and community-focused support while recruiting staff, offering benefits, and promoting a diverse, inclusive workplace.

đź“‹ Description

• Manage and lead prompt, thorough investigations of alleged workplace misconduct, including harassment, discrimination, retaliation, and wage and hour violations • Conduct objective investigations and bring them to logical conclusions • Interview accused individuals, witnesses, and reporting persons • Analyze witness statements and other evidence to make credibility determinations and fact-based conclusions • Prepare clear communications, documentation, and case synopses for leadership • Document, store, and maintain investigation records • Review investigation records prepared by community and above-community leaders • Maintain investigation confidentiality and escalate concerns to appropriate leadership • Develop professional relationships with diverse organizational stakeholders to support consensus on outcomes • Manage Integrity Line calls and web-based reports in the case management system • Use HRIS, timekeeping, labor management, and other HR systems to research and investigate allegations

🎯 Requirements

• Minimum three years of experience in Human Resources, preferably in Employee Relations • Bachelor's Degree in Human Resources, Business Administration, or related field preferred • Working knowledge of key federal, state, and local labor and employment laws and regulations • Excellent presentation/facilitation, analytical, interpersonal, and customer service skills • Excellent verbal and written communication skills; ability to convey complex information clearly and concisely • Ability to balance case investigation, case management, and educational coaching • Ability to build trusting relationships with associates at all levels • Critical thinking and problem-solving skills • Proficiency with Microsoft Office, including Word and Excel • Strong organizational and multitasking skills in a fast-paced environment • Ability to lift up to 25 pounds • Occasional weekend, evening, or night work as needed • Occasional travel required • Drives self (Tier 2) • No certifications, licenses, or other special requirements

🏖️ Benefits

• Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement • Naturalization fee advancement up to $725 for qualified associates with at least one year of service • Professional development opportunities • Ongoing health and wellness programs • Robust training program

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