Client Services Manager – Waste Market Sector

🕒 June 27

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $95k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown and Caldwell

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1947

💼 Consulting

🏗️ Construction

🏥 Healthcare

Consulting • Construction • Healthcare

Brown and Caldwell is an environmental engineering and consulting firm focused on water and wastewater systems, providing end-to-end solutions from design and construction management through operations, treatability testing, pilot demonstrations, and digital optimization. The company specializes in membrane and advanced water-treatment technologies (including potable reuse and PFAS/emerging contaminant solutions), climate change resilience, utility performance, and research and innovation to serve utilities, municipalities, and industrial clients. Brown and Caldwell combines field services, laboratory work, and digital tools (e. g. , BC:Opta™) to improve water stewardship, sustainability, and infrastructure performance.

📋 Description

• Support administration and performance of the client portfolio (projects and pursuits) to achieve BC and client business outcomes. • Serve as an active CST member (Deputy CSM) for a Type I or Type II client; may serve as CSM for a Type II client in select cases. • Contribute to development of client growth strategies and business cases aligned with 1-, 3-, and 5-year milestones. • Build a track record of securing and delivering profitable assignments within Area/Market priorities. • Maintain utilization targets aligned with portfolio responsibilities. • Apply growth and business case thinking to support delivery decisions and reinforce BC’s value through tangible client-recognized outcomes. • Maintain accurate and current client data within BC information systems (e.g., WS+). • Support effective engagement of SMEs and Delivery leaders to broaden service impact. • Assist in expanding client relationships across functional areas and organizational levels; gather and synthesize market intelligence to inform strategy. • Maintain regular client engagement (approximately 20% of time, billable or non-billable). • Identify and communicate emerging risks affecting client performance or BC exposure. • Flexibility to adapt and execute various additional assignments based on evolving needs.

🎯 Requirements

• Typically, a minimum of 5 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development. • A bachelor’s degree in engineering, science, business, sales, or equivalent experience is required. • Experience working with large capital projects (either selling or delivering) • Experience in the waste market sector • Site investigation or remediation experience

🏖️ Benefits

• medical • dental • vision • short and long-term disability • life insurance • employee assistance program • paid time off • parental leave • paid holidays • 401(k) retirement savings plan with employer match • performance-based bonus eligibility • employee referral bonuses • tuition reimbursement • pet insurance • long-term care insurance