Account Management Assistant

🕒 March 6

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BruntWork

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2020

🤝 B2B

👥 B2C

B2B • B2C • Remote Work

BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.

📋 Description

• The Account Management Assistant supports the Account Manager (AM) in delivering best-in-class service to ABA clients within the Revenue Cycle Management (RCM) environment. • Provides administrative, operational, and analytical support to ensure Accounts receive timely communication, organized reporting, and proactive issue resolution. • Acts as an extension of the AM, coordinating information across internal teams (Auth, VOB, Claims, Reimbursement, Provider Enrollment, Contracting, etc.) and ensuring that follow-through on all issues, tasks, and client needs is clear and consistent. • Schedule and coordinate weekly client meetings and bi-weekly internal meetings for each Account. • Prepare agendas using standard Bloomgrowth templates. • Join meetings as requested to capture Issues and summarize next steps. • Draft concise, professional summaries and distribute them to clients and internal teams upon approval of the AM. • Maintain a weekly communication rhythm with AMs, internal teams, and clients. • Maintain each Account’s Issues List, ensuring clarity, ownership, due dates, and updates. • Follow up with operational teams (Auth, VOB, Claims, Reimbursement, PE, Contracting, AM Leadership) to gather updates and ensure progress toward resolution. • Help identify preventable issues, patterns, and escalation points. • Track completion of action items from meetings, Rocks, and strategic projects. • Pull routine reports from internal systems (Inflow, Waystar, SmartSheets, ShareFile, or others). • Consolidate data for Account Managers, ensuring numbers are complete, accurate, and clearly formatted. • Help maintain Account Profiles, dashboards, KPIs, and client-specific trackers. • Organize documentation across shared platforms and ensure information is always up-to-date and accessible. • Learn the company's internal processes and understand how Auth, VOB, Claims, Reimbursement, and other teams support an Account. • Assist AMs in preparing for Internal and Client meetings by gathering current performance metrics, updates, issues, and accomplishments. • Draft emails, updates, summaries, and client communications for AM review. • Provide administrative support to keep each Account organized and moving forward. • Manage file organization, version control, and documentation setups for Accounts.

🎯 Requirements

• 2-year college degree • Experience in US healthcare, RCM, or ABA billing. • Excellent written and verbal communication skills. • Strong organization skills and the ability to manage multiple Accounts simultaneously. • Strong follow-through, accountability, and ability to track outstanding tasks. • Ability to work independently and proactively. • High attention to detail and accuracy. • Proficiency in Microsoft Office (Excel, Outlook, Word, Teams). • Ability to learn ABA and RCM processes quickly. • Familiarity with CRM/RCM systems, dashboards, or ticketing systems (preferred). • Experience supporting Account Managers, clients, or operations teams (preferred). • Ability to generate clear, concise summaries and professional communications (preferred).

🏖️ Benefits

• Independent Contractor Perks • Permanent work from home • Immediate hiring • Steady freelance job • Profit sharing incentive • Paid time off • Holiday pay • Annual Performance and Raise Evaluation • Quarterly Perfect Attendance Incentive • HMO • BruntWork Loan Assistance