National Account Manager

🕒 March 5

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 82%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Slip Robotics

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏭 Manufacturing

🚗 Transport

💰 $10.6M Venture Round on 2023-05

Consulting • Manufacturing • Transport

Slip Robotics is a company focused on transforming the logistics industry with its innovative robots-as-a-service technology. Their flagship product, SlipBots, are designed to eliminate bottlenecks in loading docks by drastically improving speed, safety, and efficiency in the freight loading process. SlipBots enable truck loading and unloading in just 5 minutes without the need for forklift operators to enter trailers, thereby increasing throughput and expanding the labor pool. The service offers a subscription model that includes comprehensive support and live data insights without requiring Wi-Fi or IT integration, making it a seamless solution for last-mile freight logistics. Slip Robotics aims to revolutionize supply chain operations by optimizing short-haul, high-frequency logistics across various industries.

📋 Description

• Own the commercial relationship and overall success of assigned customer accounts. • Proactively prospect for new opportunities within assigned accounts, including additional business units, sites, departments, or facilities not yet served by Slip Robotics. • Identify and develop account expansion opportunities through upsell, cross-sell, and additional deployments. • Build account plans targeting sustained Book of Business (BOB/ARR) growth. • Own renewal strategy, beginning outreach and planning at least 6 months before contract expiration. • Lead customer engagements across deployment coordination, onboarding, training, and ongoing account management. • Serve as the primary customer point of contact and trusted advisor. • Monitor account health and performance KPIs, addressing risks and identifying improvement opportunities. • Partner with Service Delivery, Product, and Engineering on project delivery, resource coordination, timeline management, and issue escalation. • Analyze customer workflows and operational performance to recommend improvements and identify expansion opportunities. • Maintain relationships across customer organizations, including operational teams and executive stakeholders. • Manage account activity in HubSpot, including meetings, pipeline data, expansion opportunities, renewal timing, and interaction documentation.

🎯 Requirements

• Bachelor's degree in engineering, business, or a related field preferred; equivalent experience strongly considered. • Experience managing multiple customer accounts in industrial, logistics, or technology environments, with a track record of growing accounts over time rather than simply maintaining them. • Demonstrated ability to prospect and generate net-new opportunities within an existing account base — comfortable initiating conversations beyond your current point of contact. • Strong understanding of warehouse, manufacturing, dock operations, or shipping logistics. • Experience supporting or deploying robotics, automation, or engineering solutions in customer environments. • Strong project management capabilities and ability to coordinate complex technical initiatives across cross-functional teams. • Excellent communication skills with the ability to engage both technical and operational audiences, as well as executive stakeholders. • CRM discipline — HubSpot experience preferred — and comfort keeping pipeline, account, and renewal data current. • Ability to travel up to 50%

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation, Sick & Public Holidays) • Stock Option Plan