Principal NetSuite Consultant

🔥 13 hours ago

🌐 United States, Canada – Remote

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⛰️ Colorado, New York – Remote

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💵 $165k - $200k / year

⏰ Full Time

🔴 Lead

💼 Consultant

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Logo of Bryant Park Consulting

Bryant Park Consulting

51 - 200 employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Bryant Park Consulting is a modern consulting firm that specializes in strategy, technology, and business transformation. Recognized as a top Oracle NetSuite Alliance Partner in North America, Bryant Park Consulting collaborates across various industries to tackle challenging business problems through technology solutions. The firm offers comprehensive services, including NetSuite implementation and optimization, application integration, managed services, and more, with a focus on driving innovation and improving client outcomes. Their expertise extends across industries such as finance, retail & e-commerce, manufacturing, and software & technology, helping businesses succeed with tailored, industry-aligned solutions.

📋 Description

• Act as subject matter expert and key contributor to service transition and service delivery for assigned accounts • Ensure client satisfaction by addressing requests within defined SLAs, typically across 3–6 projects or as needed • Proactively review workload and redistribute as necessary • Conduct regular account reviews covering client satisfaction, process adherence, backlogs, service quality, and improvement opportunities • Serve as primary lead/contact for assigned clients • Review contracts for special terms and monitor time expended, billings, renewals, and profitability • Lead and participate in initiatives to improve the maturity and growth of Managed Services delivery • Train, mentor, and serve as subject matter expert for the team on technical and functional skill sets • Advise clients on standard functionality and software and industry leading practices • Act as primary Technical Account Manager for key accounts • Help manage teams across multiple geographic regions • Design dashboards to track KPIs and identify proactive changes to customer environments

🎯 Requirements

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience • 4+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations • NetSuite Certifications heavily preferred - ERP Consultant, Administrator • Experience and knowledge of best practices surrounding ERP • Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector), including Shopify, Amazon, 3PL, Salesforce, and Payroll systems • Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences • Willingness to travel up to 20% to be on-site with clients as needed

🏖️ Benefits

• 401k with Company match up to 6% • United Health Plan • Dental insurance • Vision insurance • Life Insurance • Accidental Death and Dismemberment insurance • Reimbursement for approved training, continuing education, skills development, and professional certification programs and exams • Flexible learning options • Professional development opportunities • Book clubs, speaking events, and annual retreats • Flexible career paths without an ‘up-or-out’ model • Emotional, mental, financial, physical, and social well-being resources

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