Associate Relations Specialist

🕒 July 17

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $30 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.

📋 Description

• Provide timely advice and consultation supporting consistent resolution of manager, associate, and labor issues in non-union and unionized settings • Interpret and administer company policies and collective bargaining agreements • Guide managers on performance management, associate behavior, disciplinary actions, and investigations • Assist associates with employment concerns and resolve inquiries, questions, and cases accurately and timely • Diagnose and resolve issues through questioning and risk assessment • Research confidential company records, knowledge articles, policies, procedures, legal guidelines, and Ministry practices • Communicate with and influence managers regarding consistent policy enforcement • Investigate low- and medium-risk issues by planning investigations, gathering facts, interviewing subjects and witnesses, and reviewing similar cases • Partner with the Advice & Counsel Center of Excellence, cross-functional partners, and Leave of Absence team • Maintain confidentiality while collaborating with stakeholders and handling complex, emotionally charged issues • Use computer systems to capture facts, research prior issues and resolutions, and pull risk and trend data • Initiate or review processes for employee concerns pertaining to managers • Perform other job-related duties as required

🎯 Requirements

• Required 4-year/Bachelor's degree in Human Resources or equivalent accepted • 2 years of Human Resources experience • Excellent customer service, communication, interpersonal, listening, and probing skills • Excellent oral and written communication skills • Ability to organize and present information clearly and concisely • Ability to build rapport and communicate challenging information effectively • Skilled at interviewing employees, witnesses, and supervisors • Ability to prepare detailed documentation and maintain files for potential future claims • Strong problem-solving and conflict-resolution skills • Ability to maintain highly confidential information • Regular, dependable attendance and punctuality • Knowledge of Federal and State Employment Law • PHR preferred • Preferred: 2 years of HR experience involving investigation, research, and resolution of manager and associate issues

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support