Client Analyst II – Temp

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🔥 4 hours ago

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bswift

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

💰 $51M Private Equity Round on 2014-04

Healthcare • Consulting • Insurance

bswift is a leading provider of benefits administration solutions, offering a comprehensive suite of technology and services to help employers and their employees maximize their health and welfare benefits. By leveraging the latest technology and personalized engagement strategies, bswift enhances healthcare outcomes and employee satisfaction. The company is recognized for its innovative use of AI to facilitate seamless benefits enrollment and improve customer service. Recently, bswift has expanded its capabilities through strategic acquisitions, further solidifying its position as a trusted partner for companies seeking to improve their employee benefits programs.

📋 Description

• Provide ongoing service delivery to support client requirements and business needs • Serve as first-level system support for assigned clients • Maintain and update client benefits websites • Perform audits and file reviews to ensure data integrity and accuracy • Manage daily, weekly, and annual inbound and outbound file processing • Research, analyze, and resolve participant cases and inquiries • Execute client-specific reporting and support ACA processing activities • Perform system testing for platform releases and annual enrollment activities • Review release documentation and understand system changes and client impacts • Execute operational processes in client Admin Guides • Configure and test system functionality for client projects and enrollments • Respond to client inquiries through research and analysis • Perform billing tasks, including invoice generation, payment posting, and receivables reconciliation

🎯 Requirements

• Bachelor’s degree from a four-year college or university, or equivalent combination of education and experience • Advanced proficiency in Microsoft Excel • Working knowledge of Microsoft Office products • Extensive experience with databases, including data interpretation and manipulation • Strong analytical and problem-solving skills • Effective verbal and written communication skills • Experience with benefits administration systems, payroll systems, HRIS, or related software platforms • Prior ACA processing experience preferred • Client-facing, service-oriented experience preferred • Familiarity with benefits enrollment cycles and annual open enrollment support preferred

🏖️ Benefits

• Comprehensive health, dental, and vision plans • Performance-based incentives for most roles • Remote first, Office friendly environment • Employer-sponsored retirement savings programs • Professional development, training, and career growth resources • Supportive collaborative culture • Employee wellbeing initiatives covering mental health, financial planning, and wellness resources • Generous compensation and benefits package