Recovery Specialist

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Bull City Financial Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1975

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Bull City Financial Solutions is a leading provider of Accounts Receivable Management services, specializing in the recovery of delinquent accounts across various sectors such as healthcare, utilities, finance, and government. Founded in 1975, the company utilizes advanced technology and certified professionals to optimize cash flow and enhance accounts receivable processes for businesses nationwide. With a customer-centric approach, Bull City Financial Solutions consistently prioritizes client satisfaction and delivers tailored recovery solutions to improve financial efficiency.

📋 Description

• Oversee assigned accounts on a regular basis, monitoring for unresolved debts • Investigate assigned accounts to determine if there’s a long-term issue • Contact consumers and patients with overdue payments to encourage payment, suggesting repayment plans if needed • Develop repayment plans that quickly and efficiently resolve outstanding debt • Respond to inquiries in a timely and professional manner, resolving any billing or collection issues • Process payments and, if applicable, refunds • Regularly update account status records for assigned accounts • Review [daily/monthly] reports on collection progress

🎯 Requirements

• [2+] years experience as a Collection Specialist or similar role • High school diploma or GED required • Degree preferred • Excellent knowledge of collection and billing procedures • Strong knowledge of legal regulations regarding debt, including but not limited to FDCPA and FCRA • Proficient with Microsoft Office suite • Must be able to work under pressure and be comfortable with contacting patients/consumers about potentially sensitive issues • Excellent written and verbal communication skills with a knack for negotiating • Superb problem-solving and critical thinking skills • Strong organizational and multitasking skills