Automotive Parts Technical Support Representative – Transmission Focused

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $62.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Burnout Brands

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🚘 Automotive

📦 Logistics

🏭 Manufacturing

Automotive • Logistics • Manufacturing

Burnout Brands is a values-driven private equity firm that partners with founders, families, and intermediaries to acquire, operate, and grow middle-market service and industrial companies. The firm emphasizes operational excellence, team-building, and focused execution, pursuing platform investments and add-on acquisitions across targeted themes such as facilities and residential services, industrial maintenance, transportation and aftermarket parts, utilities, environmental services, and corporate carve-outs. Burnout Brands concentrates on hands-on value creation, long-term partnerships with deal agents, and supporting management teams to scale businesses.

📋 Description

• Provide world-class sales support to BD customers • Help customers problem solve, select the right parts, and address installation challenges • Provide detailed automotive transmission and parts knowledge with excellent customer service • Maintain product and service knowledge • Assist customers with automotive-related sales questions about products, installations, and service support • Serve as the technical expert for customers and sales team members • Relay customer feedback and identify trends with Sales and Engineering teams for product improvement or modification • Provide in-depth information about equipment and parts for sale • Champion the customer throughout the RMA process • Resolve customer complaints in person, by telephone, or email • Support the sales team with technical knowledge and customer support

🎯 Requirements

• High School diploma or equivalent • Demonstrated vehicle maintenance experience, ASE Automotive Certification or equivalent preferred • Vehicle maintenance experience is required, with emphasis on transmission experience, specifically gas transmissions • 2 years customer facing service experience preferred • Extensive knowledge of automotive transmissions, specifically gas transmissions • Works 8:00AM to 5:00PM PST, Monday to Friday

🏖️ Benefits

• Paid Time Off - 80 hours accrued per year. • Individual and dependent medical, dental, and vision insurance (Eligible for enrollment immediately, effective first of the month after your date of hire). • 401K Retirment Plan with 4% company match - Eligible for enrollment after 90 days of employment. • Holiday Pay (we observe the following holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day). • ADP TotalSource (Access and edit direct deposit information, pay stubs, and health & benefits anytime, anywhere). • Training, professional development, and ample opportunities for growth.