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Client Financial Services Representative

Job not on LinkedIn

🔥 5 minutes ago

🏰 Missouri – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

Where this job comes from

Posted on Burrell Behavioral Health's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Burrell Behavioral Health

Burrell Behavioral Health

1001 - 5000 employees

Founded 1977

🏥 Healthcare

🌍 Social Impact

Healthcare • Social Impact

Burrell Behavioral Health is the second-largest behavioral health center in Missouri, dedicated to creating access points for care in mental health. The organization serves over 40,000 clients across 18 counties, providing a full continuum of care through its network of more than 400 licensed providers. Their services include individual therapy and counseling, recovery services, psychiatric and medication management, crisis intervention, telehealth services, and support for developmental disabilities, among others. Burrell is committed to advancing, expanding, and improving behavioral health in its communities.

📋 Description

• Follow up with insurance payers to secure timely resolution of unpaid, underpaid, or denied claims • Investigate account issues using payer websites, provider portals, secure messaging, telephone outreach, and insurance correspondence • Resolve billing and reimbursement issues by correcting, resubmitting, or appealing claims when appropriate • Review and respond to insurance inquiries and correspondence with accuracy, professionalism, and a commitment to excellent service • Run and analyze accounts receivable reports to identify aging trends, reimbursement barriers, and opportunities for improvement • Ensure claims comply with applicable billing and coding guidelines, payer requirements, and contract terms • Document procedures, communicate recurring issues, and help streamline processes that improve efficiency and financial outcomes • Collaborate with team members while independently organizing and prioritizing assigned accounts

🎯 Requirements

• High school diploma or GED • Experience with and knowledge of insurance billing and collection practices • Working knowledge of CPT and ICD-10 coding • Knowledge of electronic funds transfers (EFTs), explanations of benefits (EOBs), and medical and insurance terminology

🏖️ Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement – Company paid for work functions requiring travel • Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more • Top-notch training: initial, ongoing, comprehensive, and supportive • Career mobility: advancement opportunities/promoting from within • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness • Smoke and Tobacco Free Workplace

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