Senior Manager, Global Digital & Technology Systems, Veeva Administrator

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $136.9k - $181.9k / year

⏰ Full Time

🟠 Senior

🖥️ Administration

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BeOne Medicines

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🧬 Biotechnology

🏥 Healthcare

💊 Pharmaceuticals

Biotechnology • Healthcare • Pharmaceuticals

BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a portfolio spanning hematology and solid tumors, BeOne is expediting the development of its diverse pipeline of novel therapeutics through its internal capabilities and collaborations. With a growing global team of more than 11,000 colleagues spanning six continents, the Company is committed to radically improving access to medicines for far more patients who need them.

📋 Description

• Own the day-to-day operational health, lifecycle execution, and compliant management of BeOne’s Veeva platforms within the global R&D technology portfolio • Execute technical configuration, platform operations, lifecycle planning, release and upgrade coordination, access management, documentation, security activities, vendor delivery, budget inputs, and inspection-ready evidence • Collaborate with System Owners, System Managers, and GRDTS resources on platform operations, lifecycle activities, documentation, and validated-system execution • Coordinate matrixed technical resources, vendor partners, contractors, system administrators, and project teams • Apply ownership models, governance routines, lifecycle controls, operating standards, and escalation pathways • Coordinate configuration, implementation, integrations, upgrades, releases, roadmap items, technical debt actions, and operational stabilization • Execute user access workflows, audit trail review, periodic review, SOP alignment, evidence management, remediation tracking, and inspection readiness • Manage patch, certificate, SSO, vulnerability, incident, continuity, and risk activities with Enterprise IT, Information Security, Quality, and vendors • Prepare budget inputs, monitor spend, manage service performance, support renewals, and track vendor commitments • Produce assigned-system ownership packages, system roadmaps, validated-system operations packages, security and maintenance trackers, budget and vendor management materials, and incident/problem management records • Lead incidents and outages, coordinate stakeholder updates, document root causes, and drive corrective, preventive, and durable remediation actions • Provide people leadership, coaching, prioritization, delegation, and accountability across direct, matrixed, contractor, and vendor resources

🎯 Requirements

• 7+ years of professional experience in digital, technology, information systems, R&D technology, application operations, systems engineering, or related areas • Pharmaceutical, biotechnology, medical device, or regulated healthcare experience strongly preferred • 4+ years of progressive leadership or management experience coordinating technical teams, matrixed partners, vendor resources, and cross-functional delivery across global or complex operating environments • Demonstrated experience owning or managing business-critical platforms, including configuration, implementation, integrations, release and upgrade planning, access workflows, documentation, operational controls, incident management, and production support • In-depth knowledge and extensive hands-on experience in technical administration of Veeva Clinical and Veeva Regulatory • Strong working knowledge of GxP, 21 CFR Part 11, computer systems validation, change control, audit trail review, periodic review, SOP governance, inspection readiness, and regulated system operations • Demonstrated ability to partner with Enterprise IT, Information Security, Quality, Finance, Procurement, Legal, vendors, business process owners, and global R&D stakeholders • Experience with single sign-on, identity and access management, patching, certificates, vulnerability remediation, incident and problem management, vendor service management, and platform support processes • Strong written and verbal communication skills, including the ability to explain technical risk, operational health, roadmap tradeoffs, incident status, and investment needs to senior stakeholders • Proficient in project, product, and operational delivery methods such as Agile, Scrum, Kanban, Lean, ITIL, or similar approaches • Bachelor or above

🏖️ Benefits

• Annual bonus plan eligibility for non-commercial roles • Incentive compensation plan eligibility for commercial roles • Discretionary equity awards • Voluntary participation in the Employee Stock Purchase Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • FSA/HSA • Life insurance • Paid Time Off • Wellness benefits • Some travel expected as part of assigned duties