Fulfillment Generalist – Part-Time, Contract

🔥 12 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $25 - $30 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ButcherBox

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🍽️ Food & Beverage

🛍️ eCommerce

👥 B2C

Food & Beverage • eCommerce • B2C

ButcherBox is a consumer-focused subscription meat delivery service that sends curated boxes of premium proteins (beef, pork, chicken, seafood) directly to customers. The company emphasizes high-welfare and sustainable sourcing — e. g. , 100% grass-fed and pasture-raised beef, free-range and organic poultry, wild-caught seafood, no antibiotics or added hormones, and third-party animal welfare certifications — and positions itself around convenience (flexible subscription, skip/cancel anytime) and value (free shipping, member deals). The site highlights membership scale (400k+ subscribers) and promises rapid delivery and quality standards (B Corp certified, sustainability and ingredient commitments).

📋 Description

• Manage shipment of products from order to delivery • Track data and anticipate problems to provide a seamless customer experience • Partner cross-functionally within ButcherBox to resolve issues • Manage member order fulfillment by ensuring daily order distribution to fulfillment centers • Collaborate and communicate daily with fulfillment centers to review operations, order fulfillment, plan variations, and raised issues • Act as an owner and main point of contact for fulfillment centers • Track fulfillment KPIs and drive improvements with fulfillment centers • Manage the member order fulfillment queue according to ButcherBox distribution rules • Handle product substitutions in compliance with ButcherBox substitution policies • Track fulfillment rates versus backlog and report and adjust for fulfillment shortages • Assist in verifying invoiced costs versus expected costs and ensure alignment with key metrics tracking • Interact with customers and suppliers, answer questions, and resolve issues • Coordinate weekly carrier optimization with the Logistics team • Track actual versus expected delivery times and help resolve carrier network issues • Communicate with Customer Support and Customer Experience teams on operations and logistics issues • Monitor inventory levels with Operations team members and ensure adequate inventory is maintained

🎯 Requirements

• Strong analytical and problem-solving skills • Excellent communication and collaboration abilities • Proactive and flexible mindset — able to handle unexpected challenges • Strong organizational skills to manage multiple tasks and coordinate fulfillment processes • Proficiency in Microsoft Excel • Weekday availability starting at 4:00 AM EST • Prior experience working with 3PLs or in a direct-to-consumer fulfillment environment (preferred) • Understanding of e-commerce operations, inventory systems, and order management platforms (preferred) • Familiarity with quality assurance processes and cost optimization strategies (preferred) • Experience collaborating with engineering or technical teams to improve operational tools (preferred)

🏖️ Benefits

• Equal opportunity employer committed to fostering a diverse, inclusive environment • Reasonable accommodations during the hiring process