Technical Writer – Instructional Design

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $26 - $35 / hour

⏰ Full Time

🟢 Junior

🔏 Technical Writer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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C5MI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💼 Consulting

🏢 Enterprise

📦 Logistics

Consulting • Enterprise • Logistics

C5MI is a supply‑chain transformation and systems implementation firm that operationalizes SAP enterprise systems for real‑time execution. The company focuses on implementing and sustaining SAP S/4HANA, SAP EWM (Extended Warehouse Management), and SAP TM (Transportation Management), and builds end‑to‑end solutions that connect digital core systems to Industry 4. 0 technologies (digital manufacturing, AMRs/AGVs, RFID, digital twins) and AI/automation to improve visibility, adaptability, predictability and autonomy across warehouses and distribution networks. C5MI offers program and project management, an Automation Center of Excellence, federal contract support, and cloud/partner integrations (Google Vertex AI, UiPath AI Center, Zebra RFID, Kinexon, etc. ) to drive supply chain resilience, operational clarity, and execution at scale.

📋 Description

• Collaborate with subject matter experts to gather information and document requirements for instructional solutions • Communicate with team members and stakeholders to clarify technical concepts and confirm content accuracy • Develop training content including user guides, job aids, quick reference cards, and presentation materials • Document SAP business processes, workflows, user actions, and system procedures using established templates and standards • Capture and incorporate screenshots, diagrams, and process flows • Participate in designing interactive instructional activities and exercises for new SAP users • Follow style guides, version control practices, and review cycles; submit drafts to the lead instructional developer • Evaluate and update documentation and training materials based on user feedback, system changes, and effectiveness reviews • Support training-session preparation and logistics, including materials, training environments, and attendee resources • Participate in quality assurance activities and protect sensitive information in accordance with security policies

🎯 Requirements

• Bachelor's degree in English, Communications, Instructional Design, Education, or a related field, or equivalent experience • 1-3 years of relevant experience with a Bachelor's degree, or 2-3 years of relevant experience without a Bachelor's degree; internships, apprenticeships, and military experience count • Experience or coursework in instructional design, technical writing, or graphic design • Strong written and verbal communication skills, with attention to detail, accuracy, and consistency • Working knowledge of Microsoft Word, PowerPoint, and Excel • Ability to learn quickly and adapt to new technologies, systems, and processes • U.S. citizenship required • Must be able to obtain and maintain an active government clearance • Nice to have: 1+ year of experience working with SAP applications (SAP ECC or SAP S/4HANA) • Nice to have: Familiarity with ADDIE and adult learning principles • Nice to have: Experience with SAP Enable Now, Articulate 360, Camtasia, or Snagit • Nice to have: Experience creating visual content with Microsoft Visio or Adobe Creative Cloud • Nice to have: Experience supporting training or enablement in a federal government or government contracting environment

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Life insurance • Long-term disability coverage • 401(k) plan • Bonus opportunities • Paid holidays • Paid time off • Personal development support • Accommodation support for disability or religious observance