ServiceNow CMDB Operations Developer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75.2k - $158.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 0%

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CACI International Inc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1962

🎖️ Defense

🏛️ Government

🔒 Cybersecurity

🔥 Funding within the last year

💰 $500M Post-IPO Debt on 2026-02

Defense • Government • Cybersecurity

CACI International Inc is a U. S. -based government contractor that provides technologies and professional services to national security, defense, and federal civilian customers. CACI delivers solutions across cyber and digital operations, enterprise IT modernization, electronic warfare, counter-unmanned systems (C-UxS), space and optical communications, agile DevSecOps software development, and mission engineering and logistics support. The company positions itself as a large prime contractor that uses advanced software, analytics, sensing, and hardware to detect and counter evolving threats and modernize government technology architectures.

📋 Description

• Coordinate with the Government and report to the CMDB Operations Manager • Maintain and optimize the Configuration Management Database (CMDB) within the ServiceNow platform • Ensure accuracy, completeness, and reliability of data across the CMDB ecosystem • Develop, manage, and maintain CMDB processes and workflows in ServiceNow • Create and execute CMDB health and usage reports, dashboards, and metrics • Identify, troubleshoot, and remediate CMDB-related issues, including precedence and IRE • Conduct regular audits and data cleansing activities • Collaborate with IT teams to keep the CMDB a reliable, up-to-date source of truth • Stay current with ServiceNow releases and implement new CMDB features • Provide technical support and guidance on CMDB best practices to IT staff and stakeholders

🎯 Requirements

• 10+ years of relevant experience; a Bachelor's Degree in an applicable field may be substituted for 5 years of experience • Experience with ServiceNow ITOM Discovery, CMDB, CSDM, CI Class Manager, CMDB Data Manager, CMDB Health Dashboards, Performance Analytics, CMDB Query Builder, and Service Mapping • At least one required certification: ServiceNow Certified Implementation Specialist – Data Foundations (CMDB and CSDM); ServiceNow Certified Implementation Specialist - CMDB; Certified ServiceNow Administrator; or Certified ServiceNow Developer • Effective written and verbal communication skills • Strong understanding of ITSM and ITIL • Proven track record in ITSM technologies • Experience analyzing data and data relationships across an organization’s business areas • Working knowledge of the software development life cycle, including planning, development, requirements management, configuration management, quality assurance, and release management • Familiarity with Agile Scrum methodologies • Strong skills with Microsoft Office tools (Excel, Word, Project, Visio) and SharePoint • Desired: US Citizen with the ability to obtain and maintain a Secret clearance • Desired: Axonius, HAM, SAMPro, and Flexera Data Platform exposure • Desired: Experience working in the Department of Defense

🏖️ Benefits

• Flexible time off benefit • Robust learning resources • Healthcare benefits • Wellness benefits • Financial benefits • Retirement benefits • Family support benefits • Continuing education benefits • Time off benefits • Flexible work-life balance support