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Leave of Absence Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 25%

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Logo of Cadence Solutions

Cadence Solutions

11 - 50 employees

Founded 2013

đź’Ľ Consulting

🏢 Enterprise

🤝 B2B

Consulting • Enterprise • B2B

Cadence Solutions is a system integrator and consulting firm focused on information management and digital transformation. They accelerate enterprise adoption of Microsoft 365, SharePoint (including SharePoint Online and Server migrations), Microsoft Purview, the Power Platform, and OpenText. Cadence offers SharePoint implementations, large-scale content migrations (including a migration solution called Peregrine), SharePoint governance and health checks, Copilot readiness and data governance for Copilot, records management, eDiscovery, data loss prevention, and hands-on Microsoft 365 training and workshops. Their services center on migration consulting, content strategy, classification and insights, and helping organizations apply governance and compliance best practices across ECM and M365 ecosystems.

đź“‹ Description

• Own day-to-day leave case administration from intake through closure, including eligibility review, documentation follow-up, status tracking, extensions, and return to work. • Coordinate FMLA, state and local leave, military leave (USERRA), and company leave programs with vendors and internal partners. • Track continuous, intermittent, and reduced-schedule leave, ensuring accurate time records, pay codes, and payroll inputs. • Coordinate overlapping leave programs, PTO, salary continuation, disability benefits, state paid leave, and benefit deductions. • Coordinate return-to-work dates and documentation, and route restrictions, extension requests, and leave exhaustion for review. • Own leave and accommodation tickets from intake through resolution, including triage, responses, case notes, and closure. • Explain leave procedures, documentation, vendor responsibilities, and pay and benefits impacts to employees and managers. • Serve as the internal operational contact for third-party leave administrators and disability carriers. • Monitor vendor cases, determinations, notices, certifications, pending actions, and delays. • Maintain accurate leave records across leave platforms and the HRIS; reconcile discrepancies. • Support ADA and PWFA interactive processes and coordinate approved accommodations. • Maintain confidential, audit-ready case records and medical documentation. • Conduct case and data audits, track notices and deadlines, flag risks and regulatory changes. • Maintain trackers, checklists, templates, and employee guidance; report on cases, tickets, backlog, aging, returns, vendor delays, and payroll issues.

🎯 Requirements

• 3+ years of hands-on leave administration experience, including independently managing a multi-state caseload from intake through closure and coordinating with third-party leave administrators and disability carriers. • Strong practical knowledge of FMLA, ADA, PWFA, USERRA, and state leave and disability requirements and best practices, including when to seek guidance. • Experience managing a high-volume leave caseload supporting non-exempt and clinical or other shift-based employees, including intermittent leave tracking and payroll coordination, as well as supporting frontline managers and exempt employees. • Experience with employee ticketing tools, leave management platforms, and an HRIS, plus the ability to learn new systems quickly and keep records accurate across them. • Strong organization, attention to detail, and follow-through across competing deadlines. • Sound judgment about confidentiality and escalation. • Clear, empathetic communication and the ability to explain complex processes simply to employees and managers.

🏖️ Benefits

• Competitive pay & equity* • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend

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