OEM Field Service Representative

🔥 4 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CAMP Systems International, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1968

🚀 Aerospace

☁️ SaaS

🤝 B2B

Aerospace • SaaS • B2B

CAMP Systems International, Inc. is an aviation software and services company that provides aircraft health and maintenance management solutions to operators, fleets, and MROs. Its cloud and mobile products (including CAMP Maintenance Management, Engine Health Monitoring, Inventory Management, and Flight Scheduling) combined with dedicated analyst support and OEM integrations help customers plan, track, and optimize scheduled and predictive aircraft maintenance, parts inventory, and compliance workflows.

📋 Description

• Drive business development opportunities for CAMP by becoming a trusted colleague and on-site representative for a key CAMP partnership • Determine the needs of the partnership by building relationships, identify overall impact on the business, and working to co-create solutions or escalate issues • Support on-site deliveries of new aircraft and work to capture these customers on CAMP through presentations and product demonstrations that communicate the value delivered by the CAMP service • Identify opportunities to improve the relationship with this key partner, drive new business, and enhance our value • Work cross-functionally with our Product, Operations, and Sales teams to make sure the partner has the best possible experience related to CAMP’s services • Become an expert in the CAMP external and internal products and develop working knowledge of the CAMP enterprise solution • Understand customer requirements and configure CAMP’s product offerings to drive efficiency and meet customer’s specifications • Clearly articulate features and differentiate CAMP’s product offerings across new and existing CAMP customers • Draft and deliver targeted presentations • Record, manage and track customer issues through final resolution • Perform post-resolution follow-ups of customer issue requests

🎯 Requirements

• Bachelor’s degree, or an equivalent combination of education and experience • At least 5-7 years’ experience in aviation maintenance, aviation management, technology engineering, consulting or professional services or an equivalent combination of these • Preferably with Helicopters • Knowledge of regulatory requirements including regulations pertaining to Air Carriers • Experience performing needs assessments and making recommendations based on the discovered requirements • Must be an active, and positive team member • Ability to be self-sufficient, and self-reliant: Schedule time and travel, handle workload, and plan/organize accordingly • High level ability to present and interact with clients • English fluency is a must, fluency in Italian or French is a bonus • Proficient in Microsoft Office suite

🏖️ Benefits

• Join a culture where your ideas matter • Your impact is real • Your growth is supported • Commitment to creating a diverse environment