Client Relations Specialist

Job not on LinkedIn

🔥 5 minutes ago

🏈 Alabama, Louisiana, +4 more states – Remote

🏈 Alabama – Remote ⚜️ Louisiana – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Esri

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Esri is a leading geospatial software company that develops ArcGIS, a comprehensive platform for mapping, spatial analytics, and location intelligence. Its products enable organizations across industries to integrate, visualize, and analyze geographic data for decision-making, operations, and digital twins, delivered via on-premises deployments, cloud services, APIs, and developer tools. Esri primarily serves enterprises, government agencies, and other organizations with B2B SaaS and platform solutions.

📋 Description

• Support and manage assigned client relationships, implementation activities, and ongoing account needs. • Serve as a key point of contact for clients, ensuring timely follow-through and identifying opportunities to strengthen and expand existing client partnerships. • Prepare presentations and client-facing materials, supporting outreach and follow-up efforts. • Maintain accurate activity within CRM systems and ensure visibility into account status, priorities, and next steps. • Collaborate internally with various departments to support account needs and service setup. • Identify opportunities to strengthen Call 4 Health's presence within existing client relationships.

🎯 Requirements

• 3–5+ years of experience in client relations, account management, implementation support, or a similar client-facing role. • Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred. • Strong organizational skills with the ability to manage multiple projects, contacts, follow-up items, and priorities at once. • Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. • Strong written and verbal communication skills. • Experience using CRM systems, preferably HubSpot. • Ability to work independently, take initiative, and operate effectively without significant hand-holding. • Strong problem-solving skills and a proactive, solutions-oriented mindset. • Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency.

🏖️ Benefits

• Comprehensive benefits package including health, dental, vision, PTO, and more.