Strategic Partner Manager

Job not on LinkedIn

🔥 17 hours ago

🏄 California, New Jersey – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Logo of Candescent

Candescent

1001 - 5000 employees

Founded 2024

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

📋 Description

• Own the relationship lifecycle for a portfolio of strategic fintech partners in Candescent’s ecosystem • Ensure partners complete onboarding requirements and are set up for success • Drive faster time-to-value and reduced onboarding cycle time • Serve as the primary point of contact for strategic partners • Provide guidance, proactive communication, and consistent support • Analyze partner performance, engagement, and business metrics with cross-functional teams • Optimize adoption, revenue, and margin outcomes • Run recurring partner business reviews and scorecards • Identify and address underperforming relationships • Recommend grow, hold, or exit decisions • Advocate for partner needs internally across Product, Sales, Marketing, and Operations • Maintain high-quality documentation, processes, and communications • Help shape the strategic partner program and identify opportunities to deepen engagement and expand offerings • Stay close to fintech trends and partner needs • Evolve how strategic partners are positioned and grown within the ecosystem

🎯 Requirements

• 6–10 years of experience in partner management, strategic alliances, business development, or customer success • Proven track record of managing external partnerships, ideally with fintechs or technology providers • Strong understanding of business metrics, commercial models, and performance tracking • Comfort with data-driven decision-making • Excellent written and verbal communication skills • Strong organizational skills and attention to detail • Ability to manage multiple partners and priorities concurrently • Ability to work cross-functionally and influence without authority • Comfortable with ambiguity and motivated by measurable impact • Preferred: experience in fintech, SaaS, or platform businesses • Preferred: familiarity with onboarding workflows, CRM tools, and partner enablement strategies • Preferred: background in strategic planning, account management, or ecosystem development • Preferred: familiarity with digital banking, embedded finance, or B2B2C models • Preferred: entrepreneurial mindset and passion for helping partners succeed and grow

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