
51 - 200 employees
đĄď¸ Insurance
đ¤ B2B
âď¸ SaaS
Insurance ⢠B2B ⢠SaaS
Capstone ISG is an insurance services firm that provides claims adjustment and related support for the insurance industry. Capstone offers third-party administration, liability claims management, daily property claims services (including full-adjustment and appraisal-only work), and independent catastrophe response. They serve domestic insurers, governmental entities, self-insurers, and the Lloyd's market, and emphasize combining superior talent and technology to deliver cost-effective claim adjustment services across select U. S. locations.
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51 - 200 employees
đĄď¸ Insurance
đ¤ B2B
âď¸ SaaS
Insurance ⢠B2B ⢠SaaS
Capstone ISG is an insurance services firm that provides claims adjustment and related support for the insurance industry. Capstone offers third-party administration, liability claims management, daily property claims services (including full-adjustment and appraisal-only work), and independent catastrophe response. They serve domestic insurers, governmental entities, self-insurers, and the Lloyd's market, and emphasize combining superior talent and technology to deliver cost-effective claim adjustment services across select U. S. locations.
⢠Independently manage a caseload of complex liability claims from initial assignment through final resolution ⢠Investigating, evaluating, negotiating, and resolving complex liability claims ⢠Managing both litigated and non-litigated personal and commercial lines claims ⢠Handling Construction Defect claims (preferred experience) ⢠Analyzing insurance policies, endorsements, exclusions, and coverage issues ⢠Determining liability and evaluating damages ⢠Reviewing contracts, expert reports, repair estimates, medical records, and legal documentation ⢠Conducting recorded statements and interviews with insureds, claimants, and witnesses ⢠Establishing appropriate claim reserves ⢠Working closely with defense counsel on litigated claims ⢠Participating in mediations, settlement conferences, depositions, and other litigation activities as needed ⢠Negotiating settlements within authority limits ⢠Preparing Reservation of Rights letters, coverage determinations, denial letters, and settlement correspondence ⢠Maintaining accurate file documentation and timely client communication ⢠Recording billable time and expenses in accordance with client requirements ⢠Maintaining required adjuster licenses and continuing education
⢠Bachelor's degree from an accredited college or university, or equivalent combination of relevant education and professional claims experience ⢠3-5+ years of experience handling complex liability insurance claims ⢠Experience managing litigated liability claims ⢠Strong knowledge of personal and commercial insurance coverage ⢠Excellent analytical, investigation, negotiation, and decision-making skills ⢠Outstanding written and verbal communication skills ⢠Ability to manage multiple priorities in a fast-paced environment ⢠Current adjuster license or ability to obtain required state licenses ⢠Valid driver's license
⢠Competitive salary with annual merit increases ⢠Quarterly performance bonus opportunities ⢠Medical, Dental, and Vision Insurance ⢠401(k) with company participation ⢠Company-paid Life Insurance ⢠Short-Term and Long-Term Disability Insurance ⢠Paid vacation, sick leave, and holidays ⢠Fitness membership reimbursement ⢠Company-paid training and continuing education ⢠Remote work environment ⢠Opportunities for professional growth and advancement
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